Branch Manager

Cluster Branch Manager: Shannon Airport / Limerick City

The Cluster Branch Manager exercises complete responsibly for developing and managing a business operation that increases counter sales, B2B sales, profitability, market share, customer and employee satisfaction by directing, coordinating and monitoring all sales, operation and personnel development activities at his/her Branch

The ideal candidate should have a third level qualification and at least two years management experience in Car Rental or five years management experience in a similar Industry. We are looking for an energetic motivational leader who can drive our team to new height

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• es:Direct all operational aspects of the branch to include operations, customer service, human resources, administration and sales in a manner that supports reaching the profitability goa
  
• ls.Ensure that all areas of work performance or departments are properly staffed and directed with particular emphasis on continuous improveme
  
• nt.Manage Customer Service at Branch to very specific agreed targets. A flair in a retail sales environment with strong customer focus is a distinct advantage in this ro
  
• le.Ensure Fleet availability is monitored and controlled on a daily basis highlighting issues to Fleet Control Manager and/or Head of Regional Operations and Sal
  
• es.Ensure additional sales are monitored and agreed targets are being adhered too. Liaise with necessary teams to ensure on going training and improvements are m
  
• et.Monitoring of all damage and repairs to agreed targets. Ensure all fleet is serviced and in good working or
  
• derManage overdues and records of follow up. Liaise with appropriate dep
  
• ts.Oversee on site valeting and meet agreed auditing standards and monthly reporting to include damage recovery, car cleanliness, Fuel accounti
  
• ng.Provide training, coaching, development and motivation to bring out the best in each team mem
  
• berMaintain and enforce HR Policies and Procedur
  
• es.Conduct yearly appraisals with all staff members by the deadline required by
  
• HRAssist in developing branch and organisational objectives, and also in formulating policies and budg
  
• etsCommunicate effectively with other branches and senior managers by sharing information on effective practices, business opportunities and ne
  
• edsAddress customer and employee satisfaction issues promp
  
• tlyManage the branch honestly, follow high ethical standards, and comply with all Health & Safety regulati
  
• onsEnsure the safekeeping of company assets, including equipment, inventory and cash are maintained and monitored daily. Particular emphasis on security and control syste
  
• ms. xcfaprz Evaluate regularly the effectiveness of the branch operation, to see that policies are being observed and that goals are being attain
  

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• ed:Problem-solving and analytical abil
  
• ityMotivated self-starter, comfortable in a fast-paced environm
  
• entDemonstrated integrity and ethical standa
  
• rdsProfessional demeanour with “Can Do” attit
  
• udeCustomer Focused matched to strong commercial Retail sales skil
  
• ls.Effective listening, communication (verbal and written), and negotiating ski
  
• llsStrong leadership, motivation and managerial ski
  
• llsManages time effectively and adapts quickly to changing priorit
  
• iesTeam player who works productively with wide range of peo
  
• pleDemonstrated competency hiring, developing and evaluating employees to achieve corporate and personal objecti
  
• vesStrong project management and multi-tasking ski
  
• llsExcellent organisational ski
  
• llsDemonstrated competency in budgeting, forecasting and plann