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Über
Join a global technology leader committed to user and business safety across its platforms.
If the following job requirements and experience match your skills, please ensure you apply promptly.
The Global Response Org safeguards users from harmful content, malicious actors, and risky behaviours, with a focus on the Algerian and Maghreb community. You will play a key role in responding to crises, assessing emerging risks, and supporting operational strategies that protect users and foster trust across the region.
Sounds great! What will my day-to-day look like?- Interpret and enforce terms of service and policies, with a focus on Algerian language
- Investigate and resolve emerging risks, including potentially abusive content across organic, ads, and commerce.
- Analyze escalation data to improve processes, policies, and operational insights.
- Collaborate with internal stakeholders (Policy, Legal, Sales, Product, Engineering) to implement tailored mitigation plans.
- Work closely with vendor teams to ensure KPIs are met and operational excellence is achieved.
- Support a 24/7 global team, including potential on-call shifts on weekends/after-hours.
- Apply deep knowledge of Algerian Arabic (Darija), local culture, and regional nuances to resolve complex risk and operational issues.
- Handle sensitive content such as graphic images, videos, writings, offensive or derogatory language.
- 3+ years of experience in Trust & Safety, Online Operations consulting, or similar roles, preferably with a focus on Algerian and Arabic
- Strong communication skills and ability to influence stakeholders across functions.
- Experience handling graphic or objectionable content.
- Strategic thinking with a track record of continuous improvement.
- Analytical proficiency (Excel, SQL, data visualization).
- We require native-level Algerian Arabic (Darija) due to the role’s focus on local slang, cultural nuance, and rapid spoken comprehension. Candidates should be able to interpret dialectal phrasing and subtle contextual cues in Algerian Arabic. Familiarity with Modern Standard Arabic (MSA) for written communications and French is strongly preferred.
If you would like to know more about this role, you can reach me at
You can also apply using the “Apply Now” button below.
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Sprachkenntnisse
- English
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