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Über
Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.
-Cutting-Edge Technology: The company applies its Intelligent System Design strategy to deliver software, hardware, and IP that turn design concepts into reality.
Global Impact: Our clients customers are the worlds most innovative companies, delivering extraordinary electronic products for dynamic market applications including consumer, hyperscale computing, 5G communications, automotive, aerospace, industrial, and health.
About Your New Job Primary Technical Liaison: Act as the main technical point of contact for customer engineering teams; attend and lead weekly customer calls organized by program management.
Program Integration: Ensure inclusion in all relevant customer communications, technical deep-dives, and milestone reviews; provide status updates and action tracking.
Protocol & Physical Layer Expertise: Demonstrate a strong understanding of Physical and Protocol layers for at least one high-speed interface (e.g., PCIe, Ethernet, USB, CXL, UCIe).
Technical Issue Management: Own all support cases filed by the customer across platforms such as SFDC, Sherlock, and Jira; evaluate and triage incoming cases, determine severity and urgency, and ensure timely resolution.
Customer Engagement: Collaborate closely with the customer program manager to ensure smooth communication and inclusion in all relevant meetings.
What Skills You Need Educational Background: Bachelors in computer science or electrical engineering degree with +7 years of relevant experience, or Masters degree with +5 years of related experience.
Technical Proficiency: Experience performing Physical Layer and Protocol Layer validation for at least one high-speed SERDES technology; hands-on experience with post-silicon PHY bring-up, system interoperability, and compliance testing activities.
Communication Skills: Strong communication and organizational abilities; skilled at listening to customer concerns and identifying potential issues early.
Case Management: Familiarity with case management systems such as SFDC and Jira; ability to prioritize cases, anticipate escalations, and manage technical reviews effectively.
Whats on Offer Competitive Salary: Attractive compensation package.
Health Benefits: Private Medical and Dental plans, Income Protection, and Life Insurance.
Retirement Plan: Group Personal Pension Plan.
Additional Perks: Cycle to work scheme, gym subsidy, 5 days paid time to volunteer, Employee Stock Purchase Plan.
Whats Next Apply now by clicking the Apply Now" button or call me or email If the job isnt quite right but you are looking for something similar, please get in touch. xcfaprz
We also have multiple Temp, FTC, and Contract jobs available.
Skills: digital circuit design control system design Benefits: Paid Holidays Pension Relocation package Negotiable See Description Life Assurance Permanent Health Insurance
Sprachkenntnisse
- English
Hinweis für Nutzer
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