Service Desk Engineer (Weekend)

We’re seeking a customer-focused Microsoft 365 specialist to provide technical support during weekend shifts. You’ll troubleshoot hardware/software issues, respond promptly to users, and maintain IT systems, ensuring smooth operations and high customer satisfaction.

Weekends – Friday to Sunday
A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
• Shift hours: 7am until 7pm

What You’ll Need

Experience in IT Solution Provider or MSP environment

Strong technical knowledge and troubleshooting skills

Proactive problem ownership and resolution

Ability to manage multiple priorities in a fast-paced setting

Excellent client service and communication skills

Required Skills & Qualifications

AZ-104 or MS-102 certification (or willingness to earn more)

2+ years in a similar technical support role

Expertise with Microsoft 365: Active Directory, Exchange Online, Office 365, Autopilot, Intune, Endpoint Manager, Conditional Access, MFA, PIM, Azure Information Protection, Defender for Endpoint, Azure Networking, Firewalls, Storage, PowerShell, Azure Virtual Desktop

Familiarity with Windows 10/11 and Apple OS

Strong diagnostic questioning and technical writing skills

31 days annual leave

Cycle to work and pension schemes

You can apply for this job via the application form below.

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