National Sales Manager

If you're looking for a career with our Inclusive Collection, please click here to view job postings.

Salary: $85,000.00 Yearly US Dollar (USD) pay basis

Summary

The National Sales Manager is a fully competent individual with experience in the sales processes and functions of a hotel. The National Sales Manager also collaborates closely with the sales and catering teams, including the sales administrative staff and other support staff. This is an on-site position, working five days a week.

Covering a defined territory, the National Sales Manager will generate group revenue opportunities for the Hotel by developing and leveraging strategies to gain new, repeat, and referral business, enabling the Hotel to maximize operational profitability.

Job Responsibilities:

1. Soliciting, negotiating, contracting, and managing revenues from accounts that meet group criteria established in the Hotel business plans and budgets.
2. Developing, implementing and adapting quarterly sales SMART action plans and account development strategies with other sales, revenue and catering team members.
3. Prospecting for new business using a wide variety of methods including but not limited to phone calls, outside sales calls, community and CVB networking, internet prospecting, engaging resources and relationships within Brand Sales Organization, and client entertainment within assigned territory.
4. Travel into designated markets for multi-day/overnight sales trips up to 15 – 20 times annually.
5. Conducting unique site inspections, Hotel presentations and webinars that project the Hotel in a compelling way.
6. Coordinating and participating in target market/regional trade shows and sales blitzes.
7. Fostering good rapport with local civic groups, suppliers, companies and associations.
8. Accurately preparing and presenting Requests for Proposals so that both client and hotel receive an attractive and fair market value.
9. Effectively communicating client requirements, ensuring all information is accurate between client and Hotel staff and client satisfaction is maintained and exceeded.
10. Managing and maintaining accurate and up-to-date data inclusive of deadlines, client and program details, correspondence and traces in the assigned Hotel sales system.
11. Understanding the overall market in which you sell - supply/demand, territory business trends, competitor SWOT, client sentiment and the like - in order to most effectively position the Hotel.
12. Negotiate booking agreements and contract terms.
13. Work closely with all departments such as Convention Services and Reservation Sales departments to ensure that all details are communicated for a successful meeting experience.
14. Achieving and exceeding monthly, quarterly and annual booking goals.
15. Other duties as assigned.

Job Skills:

1. Ability to exercise superior communication, presentation, organization, time management and listening skills.
2. Excellent command and strong experience in selling, negotiating, business writing, presentation skills and closing techniques.
3. Ability to use analytical skills for measuring business potential and value to the Hotel.
4. Ability to maintain a resilient, positive attitude that projects positive and friendly interactions with clients and Hotel staff.
5. Drive Hotel pride, service integrity and product quality always.
6. Computer skills to include Microsoft Office programs, including Outlook, Word, Excel and familiarity with brand specific property systems.

Qualifications:

1. Three years full-service, luxury hotel sales experience.
2. Bachelor’s Degree preferred.
3. CMP or other industry certifications desirable but not required.
4. Ability to travel as Hotel and client needs require (less than 25% of the time).
5. Ability to deploy and manage time and resources productively and pro-actively.
6. Physical Requirements and working conditions: Ability to speak and hear in English. Close and distance vision. Frequently lifts/carries up to 25 lbs., continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Continually works in normal office conditions and in close proximity to others, as well as must have the ability to remote office as required.
7. Able to work flexible and/or irregular hours.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

This position is expected to report to work on-site for 5 days a week, or more due to business needs.

#J-18808-Ljbffr