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Business Analyst
believe housing
- Seaham, England, United Kingdom
- Seaham, England, United Kingdom
Über
Here at believe housing, we’re entering into one of the most exciting chapters in our story – a bold and ambitious period of transformation that will reshape how we think, work and create exceptional value and experiences for our customers and colleagues. And we’re looking for people who want to be at the heart of that change.
This transformation will see us embrace new technologies, reimagine our services and unlock the potential across every part of the business.
If you thrive in fastmoving environments, love solving real problems and want to help build something brilliant for our customers — this is your moment.
We’re looking for two *Business Analysts* to join our team, one permanent and the other on a three‑year fixed‑term contract.
We believe in life without barriers, if you think you’d be great in the role, we want to hear from you. We’re interested in your skills, experience and personal values and we’re committed to being a supportive and inclusive employer.
*A flexible approach that works for you*
We’re a family‑friendly organisation, and we encourage everyone to ‘work the believe way’; keeping things simple, focusing on what matters and removing unnecessary tasks.
Your working arrangements will be flexible, based on the needs of the role, our customers and your preferences (agreed with your manager). Our offices are in Seaham and Bishop Auckland, and this role will require an on-site presence for part of the week.
*About the role*
As a Business Analyst, you will support the organisation to gain maximum value from its corporate systems, ensuring they are developed and enhanced in line with business efficiency goals and corporate priorities. You’ll play a leading role in the project management and business analysis of new and existing systems, applying best practice to ensure solutions are well‑designed, effectively introduced and continually improved to meet organisational needs.
*Your responsibilities will include:*
· Provide project management and business analysis support to system implementations, changes or upgrades, ensuring activities are delivered to time, quality and scope expectations.
· Support in the development of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility and efficiency.
· Provide a point of escalation for project‑related issues, supporting timely resolution and mitigating impact on delivery.
· Manage suppliers and third parties as required during the project lifecycle, ensuring they deliver to agreed standards and contractual expectations.
· Working with business areas to provide Business Analysis support, including requirements gathering, process mapping and modelling, ensuring solutions align to operational needs and user expectations.
· Undertake process reviews to identify areas for improvement and recommend potential solutions, supporting the organisation to streamline workflows and increase efficiency.
· Assist in embedding new ways of working across the business, helping teams adopt improved processes and system enhancements.
*What’s on offer?*
Our people are our greatest strength, and we’re committed to helping you grow, stay curious, and thrive. At believe housing, we’ve created a supportive, inclusive culture where ideas are welcomed and development is encouraged.
Our customers are at the heart of everything we do, and we know that great experiences start with empowered colleagues. That’s why we offer a comprehensive range of benefits designed to support your wellbeing, motivate you, and help you do your best work.
We offer a competitive salary of *£43,074 to £44,420* per annum and:
· Up to 33 days annual leave, plus four volunteering days
· A competitive pension scheme
· Access to our healthcare scheme
· Flexible working that supports your wellbeing
· A positive, inclusive culture where growth and development are genuinely encouraged
*Apply now*
If you share our values and believe you can bring something special to this role, we’d love to hear from you.
We are a Disability Confident Employer. If you need any adjustments or support throughout the recruitment process, please let us know.
Early applications are encouraged, as we may close the vacancy early if we receive a high volume of interest.
*Closing date: 23:59 on Sunday 29 March 2026*
*Applications must be submitted via our website.*
*Interview date: To be confirmed.*
Job Types: Full-time, Permanent, Fixed term contract
Contract length: 36 months
Pay: £43,074.00-£44,420.00 per year
Benefits:
* Additional leave
* Bereavement leave
* Casual dress
* Company events
* Company pension
* Cycle to work scheme
* Employee discount
* Free flu jabs
* Free parking
* On-site parking
* Paid volunteer time
* Sabbatical
* Sick pay
* Store discount
* Work from home
Work Location: Hybrid remote in Seaham SR7 7TT
Sprachkenntnisse
- English
Hinweis für Nutzer
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