Desktop Support Technician ITampa Family Health Centers • Tampa, Florida, United States
Desktop Support Technician I
Tampa Family Health Centers
- Tampa, Florida, United States
- Tampa, Florida, United States
Über
Provide hands-on support for desktops, laptops, printers, and phones Install, relocate, and maintain equipment across multiple sites Troubleshoot hardware, software, and network connectivity issues Support IT components of medical devices and clinical technology Create and manage user accounts, passwords, and access permissions Communicate ticket updates and provide timely follow-up to users Collaborate with vendors to resolve hardware and software issues Assist with enterprise systems and IT initiatives Travel locally to support installs, upgrades, and troubleshooting Provide status updates and reports to IT leadership What You Bring
Associate degree in Computer Science, Information Systems, or related field (or equivalent experience) 2+ years of desktop support experience in a mid-to-large environment Strong troubleshooting and analytical thinking skills Proficiency with Windows and Mac operating systems Experience supporting Microsoft client-server environments Ability to explain technical concepts in clear, simple terms Strong written and verbal communication skills Ability to work independently while maintaining high service standards Industry certifications (CompTIA, Microsoft, etc.) are a plus Reliable transportation and ability to safely travel between locations What Makes You Successful in This Role
You stay calm under pressure and solve problems quickly You can juggle multiple priorities without sacrificing customer service You're adaptable and eager to learn evolving technologies You take pride in delivering a great support experience Why Join Tampa Family Health Centers
Mission-driven work that makes a real impact in the community Exposure to healthcare technology and enterprise IT systems A collaborative, supportive team environment A role where your technical skills directly support patient care
Sprachkenntnisse
- English
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