Über
Location: Albertville, AL (Day One onsite/ Hybrid Role)
Rate: Market
Duration: 6 months C2H
Job Purpose: Develop applications and provide 24/7 administration and support, including tracking, troubleshooting, provisioning software updates, repairs and maintenance support to Progress Rail's IT systems users.
Key Job Elements: • Provide technical support to assigned technical systems, including installation, tracking, maintenance, troubleshooting and updating;
Provides customer ticket support to assigned systems (e.g., security systems; server, maintenance, upgrades and patches; remote configuration, Uptime Connect; Enterprise Application Administration, etc.); • Engages and interacts with system users to identify requirements and develop documents for the reporting needs of the business; engages with system users to troubleshoot and resolve issues; Diagnoses, documents and resolves system issues; Documents processes, development plans and requirements; Provides application support, including bug fixes, errors, failures and miscellaneous fixes. Advanced duties and responsibilities:
Escalates top priority, production-critical issues to appropriate support staff; Makes recommendations of perceived solutions to potential problem areas and methods for improvement; Performs other job-related duties as assigned. Education / Training Bachelor's degree in a related IT field or an Associates IT degree and related certifications, plus more than 5 years professional experience would also qualify. Qualifications and Experience 3+ years of IT experience in a web application environment; 2+ years of experience and proficiency in app development and additional IT experience; Experience developing and providing solutions to automate business process workflows in K2/Power apps using designers (K2 designer, Power apps)/development tools (CSS, AJAX, ASP.net, C+, Visual Studio, JQuery, Java, XML, HTML); Development experience in K2 applications (Version 5.0 and above) or Microsoft Power apps; • Development experience in MS SQL Server (SQL queries and stored procedures). Preferred Skills:
Web app development; Demonstrated experience developing application customizations, interfaces and reports; Detail oriented / sense of urgency / follow-through; Ability to multi-task, work independently and efficiently; Proven interpersonal and communication skills; Ability to follow-up with internal/external customers on inquiries, requests and complaints; Willingness to participate in international meetings during non-typical business hours; Ability to perform with frequent interruptions and/or distractions; Strong proficiency in web related programming languages (PHP/JS/HTML) as well as underlying systems and databases (Windows/Linux/Apache/Oracle/MySQL systems); High degree of analytical skills and strong business systems background; Advanced Windows and Linux Operating Systems experience; International Tax knowledge and experience; preferred; GAAP understanding; MRP experience preferred; ERP experience preferred; Ability to adapt to frequent changes in workload and adjust priorities quickly as circumstances dictate; Ability to speak multiple languages is a plus; Willingness to travel as required.
Sprachkenntnisse
- English
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