Salesforce Administrator
believe housing
- Seaham, England, United Kingdom
- Seaham, England, United Kingdom
Über
Here at believe housing, we’re entering into one of the most exciting chapters in our story – a bold and ambitious period of transformation that will reshape how we think, work and create exceptional value and experiences for our customers and colleagues. And we’re looking for people who want to be at the heart of that change.
This transformation will see us embrace new technologies, reimagine our services and unlock the potential across every part of the business.
If you thrive in fastmoving environments, love solving real problems and want to help build something brilliant for our customers — this is your moment.
We’re looking for a *Salesforce Administrator* to join our team.
We believe in life without barriers, if you think you’d be great in the role, we want to hear from you. We’re interested in your skills, experience and personal values and we’re committed to being a supportive and inclusive employer.
*A flexible approach that works for you*
We’re a family‑friendly organisation, and we encourage everyone to ‘work the believe way’; keeping things simple, focusing on what matters and removing unnecessary tasks.
Your working arrangements will be flexible, based on the needs of the role, our customers and your preferences (agreed with your manager). Our offices are in Seaham and Bishop Auckland, and this role will require an on-site presence for part of the week.
*About the role*
As a Salesforce Administrator, you will ensure the smooth operation, optimisation, and integrity of the Salesforce platform. This role manages system configuration, user access, data quality, and security while providing responsive support and training to enhance user capability.
*Your responsibilities will include:*
· Develop an understanding of system architecture and interface documentation, ensuring accuracy and currency.
· Act as a primary point of contact for Salesforce users, providing troubleshooting, guidance, and tailored support.
· Deliver training and promote adoption of Salesforce features, ensuring users understand and confidently use the platform.
· Provide product support to business users, investigating Salesforce errors, data discrepancies, and system problems, often requiring complex decision‑making.
· Support the Core Systems Manager in developing and implementing strategic and operational plans for Salesforce.
· Build strong relationships with teams across the organisation to understand business needs and translate them into effective Salesforce solutions.
· Collaborate with Salesforce Developers and technical squads to support deployments and perform testing on new features, updates, and customisations.
*What’s on offer?*
Our people are our greatest strength, and we’re committed to helping you grow, stay curious, and thrive. At believe housing, we’ve created a supportive, inclusive culture where ideas are welcomed and development is encouraged.
Our customers are at the heart of everything we do, and we know that great experiences start with empowered colleagues. That’s why we offer a comprehensive range of benefits designed to support your wellbeing, motivate you, and help you do your best work.
We offer a competitive salary of *£43,074 to £44,420* per annum and:
· Up to 33 days annual leave, plus four volunteering days
· A competitive pension scheme
· Access to our healthcare scheme
· Flexible working that supports your wellbeing
· A positive, inclusive culture where growth and development are genuinely encouraged
*Apply now*
If you share our values and believe you can bring something special to this role, we’d love to hear from you.
We are a Disability Confident Employer. If you need any adjustments or support throughout the recruitment process, please let us know.
Early applications are encouraged, as we may close the vacancy early if we receive a high volume of interest.
*Closing date: 23:59 on Sunday 29 March 2026*
*Applications must be submitted via our website.*
*Interview date: To be confirmed.*
Job Types: Full-time, Permanent
Pay: £43,074.00-£44,420.00 per year
Benefits:
* Additional leave
* Bereavement leave
* Casual dress
* Company events
* Company pension
* Cycle to work scheme
* Employee discount
* Free flu jabs
* Free parking
* On-site parking
* Paid volunteer time
* Sabbatical
* Sick pay
* Store discount
* Work from home
Work Location: Hybrid remote in Seaham SR7 7TT
Sprachkenntnisse
- English
Hinweis für Nutzer
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