Dieses Stellenangebot ist nicht mehr verfügbar
Über
What You Will Get to Do Influence business and product strategy through data-driven insights Work with the customer service team to analyze and implement business practices to maximize efficiency and quality of customer care. Perform deep-dive analyses on customer service data, specifically telephony and IVR, and translate results into actionable business insights Develop metrics relevant to the customer service areas and help teams to measure results Create compelling visualizations and presentations to help tell the story of the customer experience Present findings and make recommendations to management and stakeholders Design dashboards and reports for partner teams in Looker Create and maintain analytical presentation layers in our SQL database Assist in building and refining models used to drive important business decisions What You Bring to the Table Bachelor’s degree in STEM, Finance, Economics, behavioral sciences, or similar quantitative field 2+ years of relevant work experience, ideally as an analyst in customer care sector Ability to tell a story using data, make actionable recommendations, and drive changes that improve the business Strong knowledge of SQL and the desire to work with large, complex datasets Strong business judgment and entrepreneurial drive High attention to detail and ability to balance multiple priorities Prior experience using Looker, Excel, Tableau, or other BI tools is preferred Prior experience with subscription-business models, marketing-driven businesses, web analytics, and e-commerce payments are all nice-to-have as well Your Reward for Greatness 100% remote work culture that supports flexibility and work-life balance Competitive base salary Competitive Annual Performance Bonus Home Utility Bonus Great health insurance, including medical, dental, and vision Life insurance and personal accident insurance are fully paid by LTV Voluntary Life and AD&D insurance Pet Insurance via Fetch for those who have furry family members, offering coverage for veterinary expenses and peace of mind Traditional 401(k) and Roth 401(k) options
Eligible Day 1! Company matching up to 6% of your gross annual compensation Fully vested immediately
Competitive Paid Time Off and Sick Time provided Day of Personal Significance Birthday Holiday Paid holidays throughout the year Early dismissal before a paid company holiday 5 additional days off for the end-of-the-year break! Meal delivery twice a week through Seamless/DoorDash Anniversary Appreciation Gifts and Milestones Bonuses Free ClassPass On-Demand workouts to a Monthly ClassPass Subsidy Tax Preparation Bonus Home Office Reimbursement Perk up to $500 for your perfect work from home setup Student loan repayment & financial wellness resources via Peanut Butter Travel Expense Reimbursement for Qualifying Medical Care Flexible Savings Account/Health Savings Account Password Management with 1Password Professional Development Budget, training, and opportunities for professional growth - as we grow, you grow! An innovative culture with great people to work with! Why LTV Co.? If you have ambitions to be a part of a high-growth, results-driven, industry-leading organization, LTV is the place to be. LTV builds exciting data products, and then we market them with passion. We’re a remote-first, fast-growing company with headquarters in New York City that balances the culture of a startup with the stability of being an established, profitable company. We want to work with people who strive to be in the top .01% of their field. We understand that getting to the top takes hard work, constant improvement, and by making data-driven decisions. It’s a thrilling time to join the team, as we’re expanding our product offerings in exciting new ways, driving innovation through data, marketing, and web & app development. We believe in diversity and hiring people from all backgrounds and walks of life. You must be energetic, inventive, a team player, and looking to help build and grow the company every day. You must have an inner desire to win, and the idea of losing is a non-starter. If you are looking for a position that allows you to work with a group of smart and dedicated people who will support you but still provide the autonomy you need to execute your strategy, then you should probably apply as soon as you’re done reading this!
About Us LTV was founded in New York by Josh Levy and Ross Cohen in 2007. At the time, their mission was to provide easy and affordable access to public records. Something that in 2007 was only really accessible to corporations. Since then, their mission has expanded to developing products and services that grant access to information and data across a number of verticals. In service of this mission, LTV has 9 consumer brands including BeenVerified, NumberGuru, PeopleLooker, NeighborWho, Ownerly, PeopleSmart, Bumper, ReversePhone, and MoneyBot5000. Our mission is to develop a diverse portfolio of technologies, products, and services that give all people equal access to unbiased data and information. We believe that through this access, people can empower and protect themselves in today’s ever-changing world, filled with fake news, deception, and a lack of transparency.
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot wurde von einem unserer Partner veröffentlicht. Sie können das Originalangebot einsehen hier.