Sales Coordinator
1 Hotel Mayfair
- London, England, United Kingdom
- London, England, United Kingdom
Über
Sales Coordinator
to support our groups and events team. The
Sales Coordinator's
primary role is to perform duties to support the groups and events team e.g., sending emails, drafting proposals and contracts, loading bookings and rates on to the property management system and maintaining customer and company profiles. The
Sales Coordinator
will assist in selling guest rooms, catering services and banquet facilities as directed. They will also provide high-level administrative support to the team by conducting research, preparing statistical reports, collecting, and processing sensitive data, resolving guest issues and perform other tasks related to the position and the commercial function. Inside Tip: If you're the most organised person you know and have a knack for making calm out of chaos, you may be precisely who we are looking for. What Youll Do Answer telephone and respond to caller inquiries in a pleasant manner. Answer client / bookers questions about property facilities/services Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Generate reports, prepare proposals/contracts, collections details, invoices, purchase orders, coordinating with clients & suppliers. Gather materials and assemble information packages (e.g., brochures, promotional materials, sales demo kit, welcome kit, amenities etc.). Manage and maintain sales managers schedules, appointments, and travel arrangements. Assist team by managing groups & events inbox, filing important documents, and communicating relevant information to internal and external stakeholders. Arrange and co-ordinate meetings, events, and any appointments. Record, transcribe and distribute minutes of meetings when needed. Perform hotel site tours with potential clients. Monitor, screen, respond to and distribute incoming communications. Other duties as assigned by Director of Groups & Catering or Director of Sales & Marketing. About you... A diploma or degree is preferred; or two or more years of experience in a hospitality position. Strong administrative, organization, and technical skills. Proficient in Microsoft Office (Outlook, Excel, Word etc.) Must be detail oriented and accurate. Thrives in a fast-paced and results-driven environment. Ability to manage multiple priorities, goal oriented and must meet deadlines. Strong interpersonal skills and guest service oriented with a sincere, friendly and helpful personality. Willing to pitch-in and assist colleagues with their job duties and be a team player. Excellent verbal and written communication skills. Flexibility to meet the demands of a 24-hour operation and work a varying schedule to reflect business needs of the hotel. Why Choose Us? Our culture is caring, thoughtful, and rooted in purpose. We deliver informed, good-natured service
perfectly executed to create fulfillment and well-being for both guests and team members. As part of our team, you can look forward to: A Designed by Nature work environment Health & Wellness benefits, including competitive Vision coverage and an EAP program Retirement planning support Paid personal days Career advancement opportunities as we continue to grow globally SH University
our exclusive online learning platform offering professional development and certifications A Team Member Recognition Program
earn rewards and give back while doing meaningful work Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can! If youre ready to lead with passion, elevate guest experiences, and shape the future of one of Londons most exciting dining destinations, wed love to hear from you
TPBN1_UKCT
Sprachkenntnisse
- English
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