Okta Support Specialist
Guidehouse
- McLean, Virginia, United States
- McLean, Virginia, United States
Über
: Our Cybersecurity Consultants are a team of business integrators with extensive consulting and industry experience who help our clients solve their complex business issues from strategy through execution. A career in an integrated team of developers and consultants provides the opportunity to grow and contribute to our clients' business issues every day, applying a collection of security spectrum capabilities, including security strategy and governance, IT risk, security technologies, and cybercrime and breach response.
We are seeking a highly skilled, collaborative technical analyst with strong-hands on experience in Okta to support identity and access management (IAM) operations. This role will handle escalation of support issues, working closely with Tier 1 Service desks and partners with Okta engineers and security teams to ensure secure and reliable access for users. Provide Tier 2 Support for Okta-related issues, including SSO, MFA, identity lifecycle, and access provisioning. Troubleshoot and resolve escalated IAM incidents and service requests. Manage Okta configurations (applications, policies, groups, users). Support integrations with SaaS and on-prem applications. Bachelor's degree in IT, Information Systems, or Computer Science or related field. Experience configuring user authentication policies and application connections in Okta. Experience troubleshooting Okta user authentication and application issues. Broad knowledge of IAM platforms and the full identity lifecycle. Experience developing cybersecurity policies. Experience with online research techniques. PowerShell, Python, Okta APIs). Experience following established software development standards and procedures and contribute towards their improvement. Familiarity with SDLC process, including designing and developing applications. Broad knowledge of information system technologies with willingness to learn new technologies. Experience with cloud provider services (AWS or Azure) and understanding of DevSecOps tools and processes. Active security clearance Secret and above.
Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Medical, Rx, Dental & Vision Insurance ~ Personal and Family Sick Time & Company Paid Holidays ~ Position may be eligible for a discretionary variable incentive bonus ~ 401(k) Retirement Plan ~ Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts ~ Short-Term & Long-Term Disability ~ Tuition Reimbursement, Personal Development & Learning Opportunities ~ Corporate Sponsored Events & Community Outreach ~ Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at
RecruitingAccommodation@guidehouse.All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
Sprachkenntnisse
- English
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