INFORMATION TECHNOLOGY ANALYST - INFRASTRUCTURECity of Torrance, CA • United States
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INFORMATION TECHNOLOGY ANALYST - INFRASTRUCTURE
City of Torrance, CA
- United States
- United States
Über
$8,470.80 - $10,816.00 Monthly Location :
Torrance, CA Job Type:
Permanent Full-time Job Number:
26021527O Department:
INFORMATION TECHNOLOGY Opening Date:
02/24/2026
DESCRIPTION WE STRONGLY ENCOURAGE APPLICANTS TO READ THE JOB ANNOUNCEMENT
IN ITS ENTIRETY BEFORE SUBMITTING AN APPLICATION FOR THIS POSITION.
The City of Torrance recognizes the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to the City of Torrance today.
The
City of Torrance
is recruiting for an
Information Technology Analyst
- Infrastructure
to be part of the
Information Technology
Team!
The Department The is responsible for the administration of the City's information and communications systems and infrastructure. Services include the planning, procurement, delivery, maintenance and training which support the business functions of City departments through technology. The Information Technology department's responsibilities include computer hardware systems, data and telecomm infrastructure, data management, information security, radio and wireless communications, software and applications, telephone and voice systems.
The Position The
Information Technology Analyst - Infrastructure
provides technical support for systems, networks, and applications, ensuring reliable and secure operations. Responsibilities include troubleshooting technical issues, assisting in system implementations, supporting enterprise applications, and maintaining infrastructure to meet departmental and Citywide service needs. This position works closely with senior staff and management, translating user needs into technical solutions, assisting in applications and analytics project implementations, and ensuring continuity of public services. The
Information Technology Analyst - Infrastructure
provides support for the City's network, server, cloud, and database systems to ensure availability and performance of services; assists in administering Cisco networking equipment, including switches, routers, and wireless access points; supports Microsoft technologies (Windows Server, Active Directory, Microsoft 365, Teams, Exchange) and assists with Azure cloud services; monitors system performance and availability; assists with system upgrades, migrations, deployments, and integration projects; and performs related duties as required.
For more information about the duties of the position, click QUALIFICATION GUIDELINES
Education and Experience Any combination of education, training, and experience that provides the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: A Bachelor's degree in Computer Science, Information Technology, or a closely related field; and three (3) to five (5) years of professional experience in information technology infrastructure, systems support, networking or a related field; or an equivalent combination of training and experience. License and/or Certificates
Must possess and maintain a valid California Class C driver's license. Certifications in Microsoft technologies (Windows Server, Azure, Microsoft 365, cloud administration, and security), Cisco technologies (networking, security, wireless, and enterprise infrastructure), virtualization, cloud, and cybersecurity domains as appropriate to infrastructure support, or other related certifications are highly desired.
Ideal Candidate Successful candidates will possess the following:
Strong working knowledge of network administration, including Cisco switches, routers, wireless access points, firewalls, and VPN technologies; Experience supporting Microsoft environments, including Windows Server, Active Directory, Microsoft 365, Exchange, Teams, and Azure cloud services; Proven ability to troubleshoot and resolve complex technical issues across servers, networks, end-user systems, and enterprise applications; Experience with system monitoring tools, backup solutions, disaster recovery planning, and IT security best practices; Familiarity with virtualization technologies, database concepts (SQL Server or equivalent), and cloud-based infrastructure support; Demonstrated ability to provide excellent customer service, communicate technical concepts clearly to non-technical users, and support multiple departments effectively; Strong critical thinking and sound judgment, with the ability to prioritize tasks and adapt to changing demands; Ability to build strong working relationships with colleagues, management, vendors, and City staff through professionalism, collaboration, and trust; and Commitment to continuous learning and professional growth, with a proactive approach to staying current on emerging technologies and industry best practices.
HOW TO APPLY & EXAM PROCESS Interested candidates must submit an online application and supplemental questionnaire at www.TorranceCA.Gov/Jobs. The application filing period opens
Tue
sday, February 24, 2026.
First review of applications will be those received by
Wednes
day, March 11,
2026.
If a sufficient number of qualified applications are received by the review date, there is the possibility that the recruitment may close at that time.Only those candidates who best meet the City and Department's needs will be invited to participate in the testing process, which will consist of the following components:
Oral Interview: Weighted 100%
(Tentatively scheduled for March 25, 2026) Department Interviews are tentatively scheduled for the week of April 13, 2026.
The tentative test dates will be based on a sufficient number of qualified applications received by the first review date. If a sufficient number of applications are not received by the first review date, there is the possibility that the test date may change to a later date.
The Information Technology Analyst - Infrastructure
will be required to assist various City Departments as determined by operational needs, including the Police Department. In accordance with the California Law Enforcement Telecommunications System (CLETS) Policies, Practices, and Procedures, Section 1.9.2, candidates who receive a conditional job offer for this position will be subject to a state and federal fingerprint-based criminal offender record information search. This will include both a Department of Justice (DOJ) and Federal Bureau of Investigation (FBI) fingerprint-based criminal offender record information search.
Assignment to the Police Department will occur within the first three months of hire.
SPECIAL NOTES Visit to find out more information about our community. Applicants with disabilities who require special testing arrangements
must
contact Human Resources prior to the examination date(s). If you have a disability for which you require an accommodation, please contact us at (310) 618-2915 before the test date. As a condition of employment, candidates must pass a background check. The provisions of this announcement do not constitute an expressed or implied contract and any provisions contained in this announcement may be modified or revoked without notice. City of Torrance Inclusion Statement
The City of Torrance is a welcoming and culturally-rich community. As a pillar of public service, we strive to be an employer of choice by attracting and retaining a talented workforce where people of diverse backgrounds, cultures, religions, and lifestyles are valued. Our mission is to create an inclusive environment where our staff are empowered to perform at their highest level and contribute towards making a positive impact. The City is an equal opportunity employer and works towards building collaborative teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. Come join us to help cultivate a workplace that welcomes and celebrates the diversity of our employees! The City of Torrance offers a range of benefit programs for employees and their eligible dependents. Benefits may include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefits amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
To view the current benefits for Torrance Professional and Supervisory Association bargaining unit, visit::
For additional information about the City's benefits, visit:
RETIREMENT BENEFITS
- The City contracts with the California Public Employees Retirement System (CalPERS) to provide retirement benefits. Retirement formula is based on appointment date and membership status with CalPERS. 01
The following supplemental questions will be used to evaluate your qualifications for the position for which you are applying. Resumes are encouraged but will NOT be used in lieu of the application or supplemental questions. Please read each question carefully and provide a thorough and complete response. Do NOT state "see resume" or "see application" to respond to any of the following questions. Failure to respond to all questions will be considered an incomplete application and may not be considered for further processing. Do you understand the foregoing?
Yes No
02
I UNDERSTAND that I am required to describe IN DETAIL my qualifying experience in the Work Experience Section of my application. In addition to including my qualifying experience, I UNDERSTAND that I should list ALL JOBS, regardless of duration, including part-time jobs, military service and any volunteer experience during my entire work history.I UNDERSTAND that when providing my work history, ALL DATES should be UPDATED, starting with my most recent job.I UNDERSTAND that answers that I provide to the supplemental questions should be reflected in the Work Experience Section of my application.I UNDERSTAND that if I am currently employed by the City of Torrance, I MUST provide my appropriate job classification/title and provide a description of my duties in the Work Experience Section of my application.I have read these statements in their entirety and understand them completely and to their fullest.
Yes No
03
Do you possess a Bachelor's degree in Computer Science, Information Technology, or a closely related field?
Yes No
04
If you answered "yes" to the previous question, please indicate your field of study. If you answered "no" to the previous question, please type "N/A". 05
How many years of professional experience in information technology infrastructure, systems support, networking or a related field do you possess?
None Less than 1 year 1-3 years 3-5 years More than 5 years
06
Describe in detail your experience involving management of IT infrastructures. In your response, please include the size of the organization, and the number of physical and virtual servers you were responsible for. 07
Describe in detail your experience designing or managing a virtualized infrastructure. In your response, please include how you integrated storage, backup systems, and disaster recovery planning to ensure high availability and data integrity. 08
Describe in detail your experience administering Microsoft 365. In your response, please list the core technologies and security frameworks you have managed within an enterprise hybrid environment. 09
Describe in detail your experience deploying or improving endpoint protection, identity management, MFA, or access control. 10
Do you possess certifications in Microsoft technologies, such as Windows Server, Azure, Microsoft 365, cloud administration, and security?
Yes No
11
If you answered "yes" to the previous question, please indicate all certifications in Microsoft technologies that you possess. If you answered "no" to the previous question, please type "N/A". 12
Do you possess certifications in Cisco technologies, such as networking, security, wireless, and enterprise infrastructure?
Yes No
13
If you answered "yes" to the previous question, please indicate all certifications in Cisco technologies that you possess. If you answered "no" to the previous question, please type "N/A". 14
Do you possess any other certifications related to infrastructure support, such as virtualization, cloud, and cybersecurity domains?
Yes No
15
If you answered "yes" to the previous question, please indicate all other related certifications to infrastructure support that you possess. If you answered "no" to the previous question, please type "N/A". 16
I UNDERSTAND that as a condition of employment, the Information Technology Analyst - Infrastructure will be required to assist various City Departments as determined by operational needs, including the Police Department. In accordance with the California Law Enforcement Telecommunications System (CLETS) Policies, Practices, and Procedures, Section 1.9.2, candidates who receive a conditional job offer for this position will be subject to a state and federal fingerprint-based criminal offender record information search. This will include both a Department of Justice (DOJ) and Federal Bureau of Investigation (FBI) fingerprint-based criminal offender record information search. Assignment to the Police Department will occur within the first three months of hire.
Yes No
Required Question
Sprachkenntnisse
- English
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