Über
Forrester is a company that focuses on solving critical problems for business and technology leaders. They are seeking a Senior DevOps Engineer to design, secure, scale, and operate cloud-native platforms with a strong emphasis on AI systems, ensuring system resiliency and security practices across various teams.
Responsibilities : • Design, build, maintain, and automate infrastructure supporting various platforms and technologies across the organization. • Implement and enforce security best practices across cloud, network, and application layers; security must be foundational, not an afterthought. • Ensure maximum availability and reliability of our mission-critical platforms, complying with our SLAs. • Drive root cause analysis using logs, traces, metrics, and dashboards across multiple observability platforms. • Troubleshoot complex production issues across the stack (infrastructure, network, and application), ensuring minimal downtime and rapid recovery. • Collaborate closely with engineering, SRE, QA, security, data/AI, and product teams. • Participate in the disaster recovery/business continuity (DRBC) routine exercises. • Participate in an on‑call rotation, improving incident response, runbooks, and documentation. • Lead initiatives with minimal oversight, clearly communicating progress, risks, and outcomes to technical and nontechnical stakeholders.
Qualifications : Required : • Master’s degree in technology related, engineering, or computer science (a plus). • Relevant work experience (eight-plus years) in software development or systems engineering. • Deep experience with AWS (EC2, EKS, IAM, VPC, networking, load balancers, S3, Lambda, RDS, MSK, Secrets Manager, etc.). • Experience in supporting AI/ML or agentic AI systems, especially in production environments. • Extensive experience with continuous integration/continuous delivery tools (CI/CD) — Argo CD, Jenkins, etc. • Experience in working collaboratively with various applications development teams throughout the organization to resolve problems. • Strong Kubernetes proficiency: cluster operations, Karpenter, Helm, networking, and cluster security. • Expertise with Terraform: maintaining/developing modules from scratch. • Strong troubleshooting capabilities across distributed systems, with the ability to interpret logs, metrics, and traces to rapidly identify root cause. • Familiarity with observability stacks (e.g., Prometheus/Grafana, CloudWatch, OpenTelemetry, Dynatrace, etc.). • Solid understanding of security best practices (network segmentation, IAM least privilege, secrets management, pipeline integrity, and patching). • Excellent written and oral communication skills necessary to produce and process technical documentation. • Demonstrated ability to independently lead initiatives, drive tasks to completion, and manage priorities in a fast-paced environment. • The ability to participate in an on-call rotation. • Provide mission-critical production support in case of an outage during off business hours if necessary.
Preferred : • Professional IT certifications, such as CKA, CKS, and AWS certifications (a plus).
Company :
Forrester is a research and advisory firm that provides businesses with business and technology-related consulting services. Founded in 1983, the company is headquartered in Cambridge, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
Sprachkenntnisse
- English
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