INFORMATION TECHNOLOGY ANALYST - APPLICATIONS AND ANALYTICSCity of Torrance, CA • United States
INFORMATION TECHNOLOGY ANALYST - APPLICATIONS AND ANALYTICS
City of Torrance, CA
- United States
- United States
Über
$8,470.80 - $10,816.00 Monthly Location :
Torrance, CA Job Type:
Permanent Full-time Job Number:
26021526O Department:
INFORMATION TECHNOLOGY Opening Date:
02/25/2026 Closing Date:
Continuous
DESCRIPTION WE STRONGLY ENCOURAGE APPLICANTS TO READ THE JOB ANNOUNCEMENT
IN ITS ENTIRETY BEFORE SUBMITTING AN APPLICATION FOR THIS POSITION.
The City of Torrance recognizes the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to the City of Torrance today.
The
City of Torrance
is recruiting for an
Information Technology Analyst - Applications and Analytics
to be part of the
Information Technology
Team!
The Department The is responsible for the administration of the City's information and communications systems and infrastructure. Services include the planning, procurement, delivery, maintenance and training which support the business functions of City departments through technology. The Information Technology department's responsibilities include computer hardware systems, data and telecomm infrastructure, data management, information security, radio and wireless communications, software and applications, telephone and voice systems.
The Position The IT Department is excited to announce an opening within the Applications & Analytics Division for an
Information Technology Analyst - Applications & Analytic
s . This position plays a critical role in supporting and maintaining the City's Public Safety application portfolio, including systems used by Police, Fire, and related operational units. We are seeking a technically proficient, service-oriented professional with experience in enterprise application support, system troubleshooting, integration, testing, and business process analysis.
This positionwill support mission-critical Public Safety systems, including Records Management Systems (RMS), Computer-Aided Dispatch (CAD), and other operational applications. This position works closely with Public Safety personnel, department leadership, and vendors to ensure systems are stable, secure, compliant, and aligned with operational requirements.
The
Information Technology Analyst - Applications and Analytics
will respond to and resolve incidents and service requests in accordance with established Service Level Agreements (SLAs); analyze and troubleshoot application issues, working collaboratively with vendors and internal stakeholders to implement timely solutions; gather and document business and technical requirements for system enhancements and upgrades; support application configurations, integrations, API connections, and data exchanges between Public Safety and enterprise systems; participate in workflow analysis, testing (unit, integration, and user acceptance), and production deployment support,; prepare and maintain technical documentation, system procedures, and change management updates; support security, compliance, and governance processes under senior staff guidance; contribute to business process improvement efforts to enhance operational efficiency and service delivery; and perform related duties as required.
This position offers the opportunity to directly support technological systems essential to public safety operations and community services. The Information Technology Analyst - Applications and Analyticswill work on highly visible, operationally critical platforms while contributing to the City's broader modernization efforts. For more information about the duties of the position, click QUALIFICATION GUIDELINES
Education and Experience Any combination of education, training, and experience that provides the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: A Bachelor's degree in Computer Science, Information Technology, or a closely related field and three (3) to five (5) years of professional experience in information technology, systems analysis, applications and database support, infrastructure management, cybersecurity, data analytics, or a related field; or an equivalent combination of training and experience.
License and/or Certificates Must possess and maintain a valid California Class C driver's license. Certifications in enterprise system management, programming, analytics, project management, and ITIL are highly desired.
Ideal Candidate Successful candidates will possess the following:
Demonstrated experience supporting enterprise applications and databases, including troubleshooting, integrations (APIs), performance tuning, and system enhancements in cloud and/or on-prem environments; Strong analytics and reporting skills with experience developing dashboards, queries, ETL processes, and data models using business intelligence and database tools; Proficiency in scripting languages such as Python, SQL/PLSQL, JavaScript, PowerShell, or similar technologies; Demonstrated ability to gather and translate business requirements into technical solutions, including documentation, testing (UAT), and collaboration with stakeholders and vendors; Working knowledge of IT governance frameworks and best practices, including change management procedures, cybersecurity principles, compliance tracking, and service management processes; Demonstrated ability to provide excellent customer service, communicate technical concepts clearly to non-technical users, and support multiple departments effectively; Proficiency in working with stakeholders in developing business requirements; Strong critical thinking and sound judgment, with the ability to prioritize tasks and adapt to changing demands; Ability to build strong working relationships with colleagues, management, vendors, and City staff through professionalism, collaboration, and trust; and Commitment to continuous learning and professional growth, with a proactive approach to staying current on emerging technologies and industry best practices.
HOW TO APPLY & EXAM PROCESS Interested candidates must submit an online application and supplemental questionnaire at www.TorranceCA.Gov/Jobs. The application filing period opens
Wednesday
, February 25, 2026.
First review of applications will be those received by
Fri
day, March 13,
2026.
Ifa sufficient number of qualified applications are received by the review date, there is the possibility that the recruitment may close at that time.Only those candidates who best meet the City and Department's needs will be invited to participate in the testing process, which will consist of the following components:
Oral Interview: Weighted 100%
(Tentatively scheduled for March 26, 2026) Department Interviews are tentatively scheduled for the week of April 13, 2026.
The tentative test dates will be based on a sufficient number of qualified applications received by the first review date. If a sufficient number of applications are not received by the first review date, there is the possibility that the test date may change to a later date.
The Information Technology Analyst - Applications and Analytics
will be required to assist various City Departments as determined by operational needs, including the Police Department. In accordance with the California Law Enforcement Telecommunications System (CLETS) Policies, Practices, and Procedures, Section 1.9.2, candidates who receive a conditional job offer for this position will be subject to a state and federal fingerprint-based criminal offender record information search. This will include both a Department of Justice (DOJ) and Federal Bureau of Investigation (FBI) fingerprint-based criminal offender record information search.
Assignment to the Police Department will occur within the first three months of hire.
SPECIAL NOTES Visit to find out more information about our community. Applicants with disabilities who require special testing arrangements
must
contact Human Resources prior to the examination date(s). If you have a disability for which you require an accommodation, please contact us at (310) 618-2915 before the test date.
As a condition of employment, candidates must pass a background check.
The provisions of this announcement do not constitute an expressed or implied contract and any provisions contained in this announcement may be modified or revoked without notice. City of Torrance Inclusion Statement
The City of Torrance is a welcoming and culturally-rich community. As a pillar of public service, we strive to be an employer of choice by attracting and retaining a talented workforce where people of diverse backgrounds, cultures, religions, and lifestyles are valued. Our mission is to create an inclusive environment where our staff are empowered to perform at their highest level and contribute towards making a positive impact. The City is an equal opportunity employer and works towards building collaborative teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. Come join us to help cultivate a workplace that welcomes and celebrates the diversity of our employees! The City of Torrance offers a range of benefit programs for employees and their eligible dependents. Benefits may include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefits amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
To view the current benefits for Torrance Professional and Supervisory Association bargaining unit, visit::
For additional information about the City's benefits, visit:
RETIREMENT BENEFITS
- The City contracts with the California Public Employees Retirement System (CalPERS) to provide retirement benefits. Retirement formula is based on appointment date and membership status with CalPERS. 01
The following supplemental questions will be used to evaluate your qualifications for the position for which you are applying. Resumes are encouraged but will NOT be used in lieu of the application or supplemental questions. Please read each question carefully and provide a thorough and complete response. Do NOT state "see resume" or "see application" to respond to any of the following questions. Failure to respond to all questions will be considered an incomplete application and may not be considered for further processing. Do you understand the foregoing?
Yes No
02
I UNDERSTAND that I am required to describe IN DETAIL my qualifying experience in the Work Experience Section of my application. In addition to including my qualifying experience, I UNDERSTAND that I should list ALL JOBS, regardless of duration, including part-time jobs, military service and any volunteer experience during my entire work history.I UNDERSTAND that when providing my work history, ALL DATES should be UPDATED, starting with my most recent job.I UNDERSTAND that answers that I provide to the supplemental questions should be reflected in the Work Experience Section of my application.I UNDERSTAND that if I am currently employed by the City of Torrance, I MUST provide my appropriate job classification/title and provide a description of my duties in the Work Experience Section of my application.I have read these statements in their entirety and understand them completely and to their fullest.
Yes No
03
Do you possess a Bachelor's degree in Computer Science, Information Technology, or a closely related field?
Yes No
04
If you answered "yes" to the previous question, please indicate your field of study. If you answered "no" to the previous question, please type "N/A". 05
How many years of professional experience in information technology, systems analysis, applications and database support, infrastructure management, cybersecurity, data analytics or a related field do you possess?
None Less than 1 year 1-3 years 3-5 years More than 5 years
06
Do you possess any certifications related to applications and analytics, such as enterprise system management, programming, analytics, project management, or ITIL?
Yes No
07
If you answered "yes" to the previous question, please indicate all relevant certifications that you possess. If you answered "no" to the previous question, please type "N/A". 08
I UNDERSTAND that as a condition of employment, the Information Technology Analyst - Applications and Analytics will be required to assist various City Departments as determined by operational needs, including the Police Department. In accordance with the California Law Enforcement Telecommunications System (CLETS) Policies, Practices, and Procedures, Section 1.9.2, candidates who receive a conditional job offer for this position will be subject to a state and federal fingerprint-based criminal offender record information search. This will include both a Department of Justice (DOJ) and Federal Bureau of Investigation (FBI) fingerprint-based criminal offender record information search. Assignment to the Police Department will occur within the first three months of hire.
Yes No
Required Question
Sprachkenntnisse
- English
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