Support Services Project Manager

Job Description

POSITION SUMMARY

The Support Services Project Manager, under the direction of the Vice President of Business Intelligence, Data Solutions, and Support Services, is responsible for supporting operational continuity, cross-team coordination, and time-sensitive projects aligned with Support Services and facilities needs. The role coordinates facilities-related projects and provides project management support for Business Intelligence, Data Solutions, and Support Services initiatives. The Support Services Project Manager oversees multiple projects, coordinates timelines and resources, and ensures effective communication across teams. This role also maintains strong relationships with external vendors and internal stakeholders to ensure projects are executed efficiently and aligned with organizational objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Support operational continuity, cross-functional coordination, and time-sensitive projects aligned with Support Services and facilities needs.

• Ensure compliance with all Fire Life Safety and Environment of Care requirements, including maintenance of access control systems tracking.

• Coordinate and follow up with vendors and service contractors to support facilities operations, maintenance, and project execution across all PRCMG locations.

• Oversee the intake, scheduling, and tracking of facilities service requests by coordinating logistics with vendors, internal teams, and site leadership to ensure timely resolution and minimal operational disruption.

• Manage day-to-day projects and task tracking to ensure action items do not stall between teams and projects progress according to plan.

• Track vendor quotes, proposals, and service details to support project planning, purchasing decisions, and compliance requirements.

• Follow up on open work orders, projects, and outstanding deliverables to ensure timely completion and appropriate resolution.

• Support project management efforts by driving project action items forward and maintaining clear communication and accountability among stakeholders.

• Monitor and oversee procurement activities related to facilities projects, including purchase order creation, order receipt, departmental distribution, and accurate tracking in the Ramp system.

• Oversee sublease contracts, including monitoring key terms, deadlines, and