Über
Work closely with peers to develop future improvement plans, resource requirements, migrations strategies, and project schedules. Understand other technologies and service offerings and their impact to the delivery of cloud based/hybrid/on-prem services.
Provide evaluation, testing, lab and mockup solutions as needed. Serve as a resource in assigned daily support and deployments to operations and ensure solutions meet business requirements and operational metrics (SLA's). Responsible for operating and maintaining solutions at the component level, including hands-on configuration, troubleshooting and metrics for cloud based/hybrid/on-prem services.
Provide feedback to peers for risks identified during business impact analysis, site risk assessments and disaster recovery planning.
Maintain technical knowledge and business acumen within our own discipline or function.
MINIMUM QUALIFICATIONS Bachelor's Degree (Computer Science or related field) and 2-5 years relevant experience (IT infrastructure support, application support, cloud computing, disaster/recovery) or 6-9 years of relevant work experience
Demonstrated proficiency in at least one operational domain such as storage, computer, database, collaboration, application support, cloud hosting and related technologies
Ability to travel domestically.
24/7 on-call rotational duties
PREFERRED QUALIFICATIONS Windows OS Troubleshooting
Customer Service Experience.
Constellation is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.
Sprachkenntnisse
- English
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