Über
Job Summary:
This position is responsible for the design, configuration, installation, maintenance, and support of the local land wide area network for the city and provide technical assistance regarding the network to end users. The work is performed under the general supervision of the IT Director.
Position Classification : This is an exempt level position.
Requirements
Essential Job Functions: Install, configure, test, maintain, monitor, troubleshoot and backup all network devices including switches, load balancers, firewalls, and other network devices. Recommend, schedule, and perform network improvements, upgrades, and repairs. Participate in the evaluation and purchase of security and network related products with other IT staff. Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor(s). Research current and emerging technology as it relates to network administration and suggest changes, upgrades, and improvements as appropriate. Aid in design of disaster recovery plan and maintain current knowledge of plan and respond to emergencies in accordance with plan. Ensures security of the network; manages transmission control and internet protocols (TCP/IP), Domain Name Servers (DNS), Dynamic Host Configuration Protocols (DHCP); and maintains end user permission security and access. Monitors network system hardware and proactively troubleshoots hardware, and software systems; ensures all systems, and environments ae operating at optimal levels. Performs related duties, maintains operational, configuration, or other procedural documentation; drafts reports, participates in presentations, discusses concepts and deliverables with clients; serves as Network Administrator as needed and participates in quality control checks. Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures receives and reviews various documentation; reviews, completes, processes, forwards or retains as appropriate; prepares or completes various forms, reports, correspondence, and other documentation; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records. Operates a personal computer to enter, retrieve, review, or modify data, utilizing word processing, spreadsheet, database, presentation, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions. Communicates with supervisor, other city employees, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems. Perform other related duties as necessary. Knowledge Required by the Position:
Various Windows operating systems and alternate operating systems such as Mac, IOS, or other Microsoft Office, database concepts, multimedia applications. Standard business applications such as financial management applications, Adobe PDF and Document management systems. Security software such as Enterprise Antivirus software. Help desk support and ticketing software. Basic network services, including DNS, TCPIP, WINS, DHCP, and World Wide Web. PC Imaging software. VoIP systems and telephone device maintenance. Basic teaching and training techniques. Work collaboratively and effectively with various departments. Excellent customer service skills and a positive attitude.
Sprachkenntnisse
- English
Hinweis für Nutzer
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