Senior Disability Administrator - File CopyManulife • Halifax, Nova Scotia, Canada
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Senior Disability Administrator - File Copy
Manulife
- Halifax, Nova Scotia, Canada
- Halifax, Nova Scotia, Canada
Über
Apply ( you looking for a supportive, collaborative workplace with great teams and inspiring leaders?_ _You've_ _come to the right place._ _We're_ _looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting,_ _we'd_ _like to hear from you._
Working Arrangement
Hybrid
Job Description
This role provides administrative support to the National Group Disability organization and works closely with both our internal and external customers, including Case Managers, Associate Managers, DA and SDA colleagues, Specialists, Medical Consultants, Lawyers, Plan Sponsors, and Plan Members.
Key Accountabilities & Job Duties:
+ Processing Access Requests (file copy requests) by reviewing the request and the consent toidentifycorrect information to send and authority to do so
+ Reviewing access requests meticulously and redacting third party information to avoid privacy breach - each document is reviewed to ensure it matches the request and authority above
+ Privacy Breach incidents are referred to the employee's leader who handles the resolution and reporting requirements
+ Handling emails in several group email inboxes
+ Setting up disability claims and/or handling follow-ups for claims
+ Handling Client and Control Reports
+ Issuing payments for vendor invoices
+ Data entry (from claim forms to claims payment system - Navigator)
+ Emailing and/or printing and sending out correspondence to claimants, clients or other stakeholders ensuring that privacy protocols are followed
+ Offsite filetracking/search/retrieval
+ Handling of media files
+ Assistingwith new client onboarding - transfer of files
+ New hire onboarding - Ordering IT equipment/access, coordinating with manager of new hire
+ IT equipment ordering/support for existing employees
Job Requirements
+ Bilingualism (English/French) is an asset
+ Post-secondary education (college or university level) isrequired
+ Excellent attention to detail and accuracy
+ Strong PC skills with experience using Adobe, Microsoft Office Suite, especially Word and Excel
+ Excellent organization, prioritization, and planning abilities
+ Strong written and oral communication skills
+ Thrives in a fast-paced environment
+ Flexible, adaptable, and able to cope with high workload volumes and conflicting deadlines
+ Fast learner who is analytical, proactive, and takes initiative
+ Ability to probe, investigate and take ownership of discrepancies/issues and see through to resolution
+ Tact and diplomacy
+ Able to work independently as well as within a team
_Every career at Manulife/John Hancock_ _provides_ _the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today._
About John Hancock and Manulife
John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at manulife.com .
One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including life insurance ( , annuities ( , investments ( , 401(k) plans ( , and education savings plans ( . Additional information about John Hancock may be found at johnhancock.com ( .
Manulife is an Equal Opportunity Employer
_At Manulife/John Hancock, we embrace our diversity. We strive to attract, _ _develop_ _ and _ _retain_ _ a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we_ _administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, _ _colour_ _, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law._
_It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request_ _a reasonable_ _accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request_ _a reasonable_ _accommodation in the application process, contact_ _._
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Referenced Salary Location**
Canadá, Ontario -Remoto a tiempo completo
**Modalidades de Trabajo**
Remoto
**Salary range is expected to be between**
$39,225.00 CAD - $65,375.00 CAD
Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual. El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación. Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a para conocer el rango salarial correspondiente a tu ubicación.
Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.
Sprachkenntnisse
- English
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