Supply Chain Manager

Company Overview

LUS Brands (“Love Ur Self”) is a Toronto-based DTC (direct-to-consumer) hair care brand that’s backed by Y Combinator, Sound Ventures, Comcast and other notable VCs and angel investors.

Since launching in 2017, we have shipped over 10 million bottles of our innovative hair care products to consumers with curly hair worldwide and earned thousands of 5-star reviews. Our mission is as simple as the products we create: to encourage people to genuinely love and accept themselves so that their unique beauty can shine through.

At LUS, success starts with the right mindset. We’re committed to bringing on individuals who see possibilities instead of limitations. We’re looking for team members who embrace change, take ownership of their work, and view challenges as opportunities.

We value resilience, self-motivation, and the determination to turn a “no” into a “not yet.” You bring energy, lead with a growth mindset, trust in your ability to create opportunities and take action to achieve your goals. If you’re passionate about supply chain management, eager to learn, and driven to overcome challenges, we want to hear from you!

To learn more about us, visit

About the Role

In this key role, you will report to the General Manager and be responsible for the strategic management and growth of our supply chain. This role plays a critical part in mapping the future of our supply chain, and offers the ability to touch different elements of operations (planning, procurement, quality). Your mission is to ensure the procurement and delivery of a high quality product that our customers expect from our brand.

Responsibilities

• Provide hands-on support and direction in Supply Chain-related matters, including planning, product sourcing, 3rd party manufacturing, and quality management.
• Working closely with the Marketing and R&D teams, support new product development and launches with the sourcing of innovative packaging and turnkey items. Procurement is a big part of the role, so you have to remain proactive in keeping up with new trends in packaging.
• Own the timely execution of third party production orders through strong process management and by building strong relationships with external vendors.
• Optimize the supply plan by finding opportunities to reduce costs, or manage risks.
• Own the quality of the product throughout the supply chain by setting quality standards with third parties and ensuring compliance.
• Investigate any quality or inventory-related issues, identifying root causes and developing preventative plans.

Skills/Requirements

• 5+ years of experience in supply chain management (preference for sourcing and procurement experience)
• Experience with Beauty, CPG or packaging manufacturing an asset.
• Demonstrated experience in operations with well-rounded knowledge of product development and supply chain cycles
• This is an in-office role located at our facility in Mississauga, ON.
• Solid working knowledge of Microsoft Office/Google G-suite products, with strong knowledge of Excel
• Strong analytical aptitude with excellent attention to detail
• Strong verbal and written communication skills
• Excellent organizational skills, with the ability to manage multiple tasks and set priorities
• Commitment to continuous improvement and excellent customer service

Why Join LUS Brands?

• Comprehensive Benefits: Receive medical and dental coverage and life insurance to ensure your health and peace of mind. We also provide an Employee Assistance Program for additional support.
• Future Planning: Take advantage of RRSP-matching retirement benefits to help secure your financial future.
• Time Off: Benefit from paid time off, including vacation days, personal days, bereavement leave, and paid holidays.
• Wellness Support: Receive an annual wellness allowance to prioritize your health and well-being.
• Exclusive Perks: Enjoy generous discounts on LUS Brands products for you, your family, and your friends.