Assistant to the Operations Manager

Job Title: Operations Manager Assistant

Job Type: Permanent position, 5 days on-site, Okotoks, AB.

Job Salary: $60,000 / Year (Potential for a bit of flexibility depending on experience)

About the Opportunity

Operational Support

• Assist the Operations Manager with daily operational planning, scheduling, and workflow coordination
• Support communication between sales, warehouse, logistics, and compliance functions
• Prepare operational reports, KPIs, and documentation for management review

Regulatory Compliance & Licensing

• Support compliance with all applicable Canadian firearms laws and regulations.
• Assist in maintaining valid business firearms licenses and related records
• Verify customer eligibility, licensing, and authorization prior to order release
• Maintain accurate records for firearms and ammunition transactions, traceability, and audits
• Assist with internal audits, inspections, and regulatory reviews

Order Processing & Documentation

• Review and assist with order processing to ensure regulatory compliance prior to shipment
• Ensure proper documentation accompanies all firearms and ammunition shipments
• Assist with returns, transfers, discrepancies, and credits in accordance with legal requirements

Inventory Control & Security

• Assist with inventory tracking, reconciliation, and cycle counts of firearms and ammunition
• Support secure storage procedures and access control requirements
• Report inventory discrepancies, losses, or compliance concerns immediately

Logistics & Carrier Coordination

• Coordinate inbound and outbound shipments with approved and compliant carriers
• Track shipments and resolve delivery issues while maintaining regulatory standards
• Ensure shipping methods meet all legal, safety, and security requirements

Process Improvement & Training

• Assist in developing, documenting, and maintaining standard operating procedures (SOPs)
• Identify operational inefficiencies or compliance risks and escalate as required
• Support employee training coordination related to firearms compliance and operational procedures

About You

• Experience in wholesale distribution, firearms industry, or regulated industries considered a strong asset
• Strong understanding of compliance-driven operations and documentation requirements
• High attention to detail and accuracy
• Proficiency with ERP systems, inventory management software, and Microsoft Excel
• Excellent organizational, communication, and problem-solving skills
• Ability to handle sensitive and confidential information professionally