Sr Business Analyst

Tech Group PMO Sr Business Analyst

Are you ready for a new challenge? Let's roll your career with MTY! A delicious future awaits you! #Letsroll #Tastyfuture

The MTY Group is a family whose heart beats to the rhythm of its brands and its employees.

Over the past 40 years, EXCELLENCE, ENTHUSIASM and INNOVATION have led us to success.

The Senior Business Analyst (Sr. BA) is a key member of the MTY Tech Group and serves as a critical link between business partners and delivery teams. This role is responsible for understanding business needs, clarifying desired outcomes, and translating those needs into clear, actionable requirements that enable efficient and effective solution delivery.

The Sr. Business Analyst partners closely with business leaders, project managers, and technology teams to ensure initiatives are focused on solving the right business problems, minimizing rework, and delivering measurable value. This role emphasizes practical analysis, clear communication, and speed-to-clarity over heavy process or unnecessary documentation.

Today, we continue to look for talented professionals who want to work for a company that will offer them opportunities for growth and many rewarding experiences.

MTY offers its employees dynamic, unique and valuable professional experience.

Benefits:

• 3 weeks of vacation
• 5 days of flexible sick leaves
• $2000 reimbursement for professional certifications and continuing education requirements
• Flexible working hours
• Half-day Fridays year-round
• Company health and dental plans, with an additional $300 personal wellness expense account
• Employee assistance program with access to mental health, legal, and financial counseling services
• Employee profit-sharing plan with employer contribution
• Monthly company-wide recognition awards
• Company social events, including webinars, town halls, and team activities
• Casual dress code
• Free parking at the office

Responsibilities

• Partner with business stakeholders to understand objectives, challenges, and desired outcomes through effective, non-technical conversations.
• Elicit, analyze, and clarify business needs, constraints, assumptions, and success criteria to ensure a shared understanding of scope and intent.
• Translate business needs into clear, structured functional and technical requirements that project teams can execute against with confidence.
• Act as a bridge between business and technology teams, ensuring alignment throughout design, build, and delivery.
• Support initiative planning by helping teams define scope, dependencies, priorities, and trade-offs early to reduce downstream changes and rework.
• Continuously validate requirements and assumptions as initiatives progress, adjusting as needed to maintain alignment with business goals.
• Identify gaps, risks, and ambiguities early and work collaboratively with stakeholders to resolve them quickly.
• Contribute to improving how business needs are captured and communicated, focusing on what works best in practice , not rigid methodology.
• Support solution testing, validation, and adoption by ensuring delivered solutions meet business intent.
• Perform other duties as assigned to ensure the success of the team and the organization.

Skills and abilities

• Strong ability to engage business partners in clear, outcome-focused discussions without reliance on technical jargon.
• Proven skill in translating loosely defined ideas into clear, actionable requirements.
• Comfortable working in fast-paced environments where direction may evolve and clarity must be created collaboratively.
• Ability to analyze complex business problems and identify practical, value-driven solutions.
• Communicating effectively: Able to convey complex ideas clearly to both business and technical audiences.
• Customer focus: Builds strong relationships to deliver solutions that address real business needs.
• Action oriented: Moves work forward with urgency while maintaining accuracy and alignment.
• Manage ambiguity: Operates effectively when information is incomplete or evolving.
• Collaborate: Works productively across business and technology teams.
• Instill trust: Gains confidence through reliability, transparency, and sound judgment.
• Balance stakeholders: Anticipates and balances differing perspectives and priorities.

Education and experience

• Bachelor’s degree in business, information systems, engineering, or a related field required; equivalent experience will be considered.
• Minimum seven years of experience in a Business Analyst or similar role supporting technology, data, digital, or operational initiatives.
• Certified Business Analyst Professional (CBAP – IIBA) or PMI Professional in Business Analysis (PMI-PBA).
• Demonstrated experience working directly with business leaders and translating needs into technical or functional requirements.
• Experience working within technology delivery environments, including collaboration with developers, data teams, vendors, or external partners.
• Strong business acumen with the ability to understand how solutions impact operations, customers, and financial outcomes.

Please note that any offer of employment will be conditional upon a background check, including a criminal record check.

*The majority of our clients and a large proportion of our employees are outside Quebec*.