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ABOUT THE TEAM
We are seeking a Hardware Technician I to join our Hardware team, responsible for essential tasks including computer imaging, hardware troubleshooting, managing return merchandise authorizations (RMAs), supporting device audits, handling physical device logistics, asset tagging, and resolving Jira ticket queries. ABOUT THE JOB WHAT YOU'LL DO
Provide on-site technical assistance for both software and hardware issues at our Costa Mesa headquarters. Offer support for Asset Management tasks, including audits, inventory management, and shipping logistics. Handle the repair, refurbishment, and e-waste processes for desktops, laptops, and mobile devices. Manage the deployment of mobile technology including cell phones, hotspots, tablets, and encrypted USB drives. Image, configure, and deploy endpoint hardware such as laptops, desktops, mobile devices, monitors, and peripheral equipment. Maintain a full workload of support tickets, ranging from application installations and device configurations to hardware troubleshooting and system upgrades. Prepare workstations with necessary equipment such as monitors, keyboards, mice, and additional peripherals. Assist in the creation and maintenance of team documentation. REQUIRED QUALIFICATIONS At least one year of experience in PC/Apple hardware and operating systems (Windows 10/11, Mac OS, Linux). A minimum of one year of experience managing desktop-related incidents and providing deskside support, preferably with Jira ticketing experience. Proficiency in the following technologies is required:
Windows 10/11 macOS and iOS Basic knowledge of Linux (Ubuntu, RHEL, & Nix) is a plus Familiarity with OS Imaging is advantageous Experience with desktop applications such as Microsoft Office, Adobe, Anti-Virus, and PAM is beneficial.
The ideal candidate should be enthusiastic, motivated, a good team player, dependable, and possess outstanding customer service skills. Attention to detail and strong organizational skills. Availability to travel to local offices as necessary. Ability to lift up to 50 pounds without assistance. Eligible to obtain and maintain an active U.S. Secret security clearance. US Hourly Range
$22.60-$30 USD
The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:
Healthcare Benefits
US Roles:
Comprehensive medical, dental, and vision plans at little to no cost to you. UK & AUS Roles:
We cover full cost of medical insurance premiums for you and your dependents. IE Roles:
We offer an annual contribution toward your private health insurance for you and your dependents. Additional Benefits
Income Protection : Anduril covers life and disability insurance for all employees. Generous time off : Highly competitive PTO plans with a holiday hiatus in December. Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs. Family Planning & Parenting Support:
Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting. Mental Health Resources:
Access free mental health resources 24/7, including therapy and life coaching. Additional work-life services, such as legal and financial support, are also available. Professional Development:
Annual reimbursement for professional development Commuter Benefits:
Company-funded commuter benefits based on your region. Relocation Assistance:
Available depending on role eligibility. Retirement Savings Plan
US Roles:
Traditional 401(k), Roth, and after-tax (mega backdoor Roth) options. UK & IE Roles:
Pension plan with employer match. AUS Roles:
Superannuation plan. The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process.
Protecting Yourself from Recruitment Scams
Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information.
To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind:
No Financial Requests:
Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates. Please always verify communications:
Direct from Anduril: Our recruiters will only email you from an @anduril.com address. Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to contact@anduril.com.
Exercise Caution with Unsolicited Outreach:
If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @anduril.com before providing any personal information or clicking on links. What to Do If You Suspect Fraud:
Should you encounter any questionable or fraudulent outreach claiming to be from Anduril, please report it immediately to contact@anduril.com. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts.
Data Privacy
To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.
Sprachkenntnisse
- English
Hinweis für Nutzer
Dieses Stellenangebot wurde von einem unserer Partner veröffentlicht. Sie können das Originalangebot einsehen hier.