Program/Project Manager

Job Description

Our growing client is seeking a Program Manager to join their team in Kansas City. Ideal candidate will be a highly skilled and motivated individual with a strong background in program and/or project administration. Familiarity with Demand Response programs is a plus. This Program Manager will be responsible for reporting and workflow development, data analysis and customer service team support, program tracking, reporting and administrative support across mutiple key teams.

Duties and Responsibilities:

• Supports the program call center in correctly routing customer inquiries and managing customer escalations.
• Develops and maintains budget tracking spreadsheets.
• Creates templates and processes for monthly, quarterly, annual and ad hoc program and budget updates/reports.
• Manages invoicing from subcontractors, assisting consultants with submitting them for