Assistant Account Manager

Ballator Insurance Group, now part of Gallagher, is a national insurance organization that delivers specialized insurance solutions to niche industry groups. Within Ballator, First Florida Insurance Brokers (FFIB) operates as a retail insurance agency focused on serving public entities and nonprofit organizations. FFIB provides access to a wide range of premier programs tailored specifically for these sectors, supported by strong market relationships, specialized coverage options, and deep industry expertise. First Florida Insurance Brokers (FFIB) is positioned to offer clients even greater resources, expanded capabilities, and long‑term support.

As part of Gallagher, a global leader in insurance, risk management, and consulting, you’ll be joining a team that’s passionate about helping individuals and organizations thrive.

We are seeking a highly motivated an Assistant Account Manager to join our team. The Assistant Account Manager – Commercial Lines supports the delivery of exceptional client service  through strong account management, coordination, and administrative expertise. This role assists with  managing commercial lines accounts, ensuring a seamless client experience by collaborating with  internal teams, external partners, and key stakeholders. The Assistant Account Manager is responsible  for maintaining high levels of client satisfaction by building and sustaining strong relationships and  providing best-in-class service, resources, and support. In addition, this position provides essential sales support to Account Managers and Account Executives, contributing to the overall success of the team and the clients they serve.

• Manage the implementation of assigned existing and new commercial lines client plans and programs.
• Coordinate with internal teams and external partners to ensure an exceptional client experience.
• Support Account Managers and Account Executives by preparing proposals, marketing materials, and other key deliverables.
• Provide ongoing service, support, and education to commercial lines clients.
• Plan and conduct participant and client education meetings.
• Collaborate with legal and compliance teams to understand and apply new or updated regulations.
• Communicate with vendors and partners regarding new and ongoing opportunities.
• Facilitate conference calls and meetings with clients, vendors, and internal stakeholders.
• Assist in developing sales strategies in partnership with senior leadership.
• Attend conferences, meetings, and client events as needed.
• Oversee and support analysts and other team members when required.
• Maintain accurate documentation, records, and client information.
• Perform additional duties as assigned to support the overall success of the team.

• A minimum of two (2) years of Account Management experience required.
• 220 Insurance License preferred, minimum 440 Customer Representative License, or ability to obtain these licenses within six (6) months of employment.  
• Excellent written and verbal communication skills, organizational skills, and problem-solving skills required.   
• Proficiency in public speaking is preferred.
• Bachelor’s degree with financial services background or equivalent experience preferred.

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

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Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.