Dealer Network Project Manager and Trainer

Job Description

We are looking for a dynamic Dealer Network  Project  Manager and Trainer to grow and enhance the performance of Culigan's Dealer network access to Nort America. This critical role will work with all levels of the dealership including CSRs, route, and leadership, involving developing and cultivating partnerships, delivering training, and managing/ executing projects. This is a great opportunity to join a market leading organization in a highly visible role that shapes the future of our dealer network while leading high-impact projects that fuel growth and profitability!

Responsibilities:

• Project Management:
  • Lead dealer network growth and optimization projects from inception to completion, ensuring timely and efficient execution. Includes establishing and carrying out dealer task forces for input, feedback, and best practice sharing.
  • Define project goals, deliverables, timelines, and success metrics while managing resources and risks.
  • Develop and maintain project documentation, including action plans and status updates to stakeholders.

• Training:
  • Create engaging and interactive learning experiences using a variety of instructional techniques that include onsite and virtual training.
  • Facilitate in-person and virtual training sessions for dealer employees at all organizational levels.
  • Subject Matter Expert supporting dealer programs that includes key sales and customer experience initiatives for dealer network.
• Management of our new dealer sales platform that includes onboarding new dealers, setting up the configuration on the back end, training support and ongoing dealer support.
• Management of dealer Voice of the Customer program that includes onboarding new dealerships, providing metrics to stakeholders and ongoing dealer support.

Requirements:

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field. A master’s degree is a plus.
• 5+ years of experience in project management, dealer network development, sales operations or a related role.
• Proven track record of successfully managing growth or optimization projects in a dealership or franchise model.
• Strong project management skills with experience in developing plans, managing budgets, and delivering results.
• Exceptional communication, training and relationship-building skills.
• Experience with classroom and virtual training across multiple levels of the organization.
• Familiarity with CRM and business management systems and dealer management software.
• Excellent data analysis skills with proficiency in tools like Excel, Tableau, or Power BI.
• Experience with technical system configuration, user set up, etc.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies in this position.

Resourcefulness                       Customer Focus                        Communication

Passion                                      Integrity                                    Accountability

Analysis Skills                           Detail-Oriented                         Independent

We offer competitive benefits, including:

• • Medical
  • Dental
  • Vision
  • Life insurance 
  • Disability
  • 401 (k)
  • Paid time off
  • Parental leave
  • Additional voluntary benefits

Target Salary Range : $90-110k