ERP Project Manager

Job Description

ERP Project Manager

Company Overview
Based in Philadelphia, FlynnO'Hara Uniforms is a leading provider of high-quality school uniforms, medical apparel, and gym wear. As a family-owned and operated company, FlynnO'Hara proudly serves more than 500,000 students across 1,500+ schools nationwide each year.

Position Summary

The ERP Project Manager leads full lifecycle implementations of Infor ERP solutions, including CloudSuite, M3, Factory Track, OS, and Document Management, along with Point of Sale (XStore) and eCommerce platforms such as Shopify. This role is responsible for managing project scope, budgets, timelines, stakeholder communications, regulatory compliance, and risk (RAID) processes. The ERP Project Manager partners with cross-functional teams and third-party vendors to ensure successful, business-driven go-live outcomes.

Key Responsibilities

Full Lifecycle Implementation
Oversee end-to-end ERP and system implementations-from solution design and configuration through testing, training, and deployment-while maintaining strict control of scope, schedule, and budget. Strong focus on Infor M3, XStore, and Shopify integrations.

Project Planning & Governance
Develop and maintain detailed project plans, define milestones, allocate resources, and ensure alignment with established project management methodologies and governance standards.

Budget & Resource Management
Manage project budgets, forecast staffing requirements, monitor resource utilization, and drive cost-effective project delivery.

Stakeholder & Vendor Management
Act as the primary liaison for internal stakeholders and external partners. Provide regular status updates to executive leadership and proactively manage expectations throughout the project lifecycle.

Risk & Issue Management
Identify, document, and mitigate risks and issues to ensure timely and successful project completion.

Change Management & User Adoption
Support organizational change initiatives by coordinating training programs and guiding business users through new system adoption and process transitions.

Required Qualifications & Experience

• ERP Experience:  5+ years of experience leading ERP implementations. Required 3-5 years' experience with Infor Solutions (CloudSuite (M3), Factory Track, ION, Document Manager (IDM)).
• Customer Education:  Experience in building out a training schedule and managing continuous learnings of the Infor System to our employees.
• Business Liaison:  Experience in being the point person for the business to answer any "How to " questions and communicate to the Implementation team of any issues or recommendations before going live.
• Project Management Tools:  Experience with tools such as Jira and Microsoft Project.
• Meeting & Training Facilitation:  Demonstrated ability to lead executive-level project meetings and coordinate end-user training, including post-training support.
• Parallel Testing:  Proven experience managing end-to-end parallel testing between legacy and new systems in collaboration with IT and business teams.
• Retail Experience:  5+ years in retail operations, ideally within manufacturing or contract-based retail environments.
• User Adoption:  Strong track record of aligning business stakeholders and driving system adoption.
• Education:  Bachelor's degree in Business, Information Systems, or related field.
• Certification:  PMP certification preferred.
• Core Competencies:  Exceptional leadership, communication, negotiation, and problem-solving skills with experience managing complex, cross-functional initiatives.
• Technical Expertise:  Solid understanding of ERP functional and technical architecture, including integrations and data migration.
  

Work Environment

• Hybrid schedule: three days onsite and two days remote.
• Full onsite presence required during peak selling season (August–September).
  

Benefits

• Competitive compensation
• Comprehensive medical, dental, and vision coverage
• Health Savings