Factory Operations Manager

Factory Operations Manager

Location: West Bromwich

Hours: Rotating Shifts (AM & PM)

Salary: Competitive Salary + Benefits

About Us

Joining 2 Sisters means becoming part of one of the UK's largest food manufacturers, with a £3 billion+ turnover and over 13,500 employees. Our UK Poultry division delivers fresh, high-quality products daily to some of the biggest names in UK retail. This is your chance to help shape the future of one of the most operationally complex sites in the group.

About the Role

As a Factory Operations Manager, you'll take full ownership of the shift operations across a rotational shift pattern. Leading a team Factory Line Managers and overseeing up to 400 colleagues, you'll be instrumental in driving performance, team engagement, and ongoing cultural change.

Key Responsibilities

• Drive daily production targets while ensuring safety, compliance, and operational excellence
• Manage performance, resource planning, shift reporting, and employee relations issues
• Maintain cross-functional collaboration with technical, quality, engineering, and despatch teams
• Play a key role in site-wide change management and cultural transformation initiatives

About You

This role is ideal for a passionate, hands-on operations leader who thrives in fast-paced, large-scale manufacturing or logistics environments. You'll need resilience, excellent leadership skills, and a calm, decisive approach to operational problem-solving.

Key Skills

• Proven experience managing large operational teams in manufacturing, logistics, or similar environments
• Strong leadership skills and ability to influence and drive team success
• Confidence in dealing with a variety of personalities and high-pressure situations
• Skilled in performance tracking, shift KPIs, and effective delegation
• Experience in change management and team modernisation is a plus

Benefits

• Refer a Friend scheme
• Health Assured Employee Assistance Programme and Grocery Aid (free, confidential support 365 days a year)
• Boparan Restaurant Group Discount - 50% discount for friends and family
• Cycle2Work Scheme

Why Join Us?

This is an opportunity to leave your mark on a complex, high-volume site undergoing transformation. If you're excited about leading large teams, driving cultural change, and delivering operational excellence, we'd love to hear from you.

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