Project Manager - Client Engagement

Job Description

The Project Manager - Client Engagement serves as the primary point of contact for clients on web development and eCommerce projects. This role focuses on client communication, coordination, and project awareness, helping ensure work progresses smoothly and clients remain informed and supported throughout the engagement.

This position works closely with internal delivery teams and is well-suited for someone with exposure to Shopify or similar eCommerce platforms, agency environments, or relevant academic experience.

Key Responsibilities

• Act as the main day-to-day contact for assigned clients
• Participate in and lead client meetings as needed
• Help ensure alignment between client expectations and project progress
• Coordinate with internal team members to gather updates and information
• Assist with documenting decisions, action items, and next steps
• Support project workflows and internal processes
• Help identify when additional expertise is needed and bring in the appropriate team members

Platform & Project Awareness

• Develop a working understanding of supported eCommerce platforms, including Shopify
• Ask informed questions related to platform capabilities and limitations
• Support conversations related to project needs, requirements, and changes
• Help ensure project-related information is clearly communicated and documented

Who Is a Good Fit

This role is a strong fit for individuals who:

• Have experience working in a digital agency or similar client-facing environment
• Have familiarity with Shopify setup, development, or administration
• Have completed coursework or training related to web development, eCommerce, UX, or digital systems
• Are organized, detail-oriented, and comfortable juggling multiple conversations
• Communicate clearly and collaborate well with cross-functional teams

Skills & Experience

• Strong written and verbal communication skills
• Comfort working directly with clients
• Ability to stay organized and manage details across multiple projects
• Willingness to learn platform-specific and process-related concepts
• Familiarity with project or task management tools is a plus

Compensation:

This position has an annual salary range of $60,000-$90,000 , DOE

Benefits:
We’re committed to maintaining a motivated, positive work environment with people who share, demonstrate and live our core values. Take pride in working for a company that lives its core values, defines and pursues its vision and mission/purpose, and continually provides tangible value and benefit to its employees and our clients.

Our benefits include:

• 401K plan
• Employee medical coverage
• Vision
• Prescription plan
• Vacation and sick time

Forix is 100-plus person digital agency in Beaverton that specializes in e-commerce website development and support. Forix has quickly become a frontrunner in providing custom commerce solutions and has been identified as one of the top eCommerce agencies nationwide.

Forix is 100-plus person digital agency in Beaverton that specializes in e-commerce website development and support. Forix has quickly become a frontrunner in providing custom commerce solutions and has been identified as one of the top eCommerce agencies nationwide.