Commercial Project Manager

Job Description

Position Overview
The Commercial Project Manager will support Soundcoat’s Industrial & Medical OEM market segments by managing the full lifecycle of assigned projects, from initial inquiry through final delivery. This position is responsible for serving as a key internal point of contact, ensuring efficient quote development, accurate communication of requirements, and coordinated execution across purchasing, estimating, engineering, customer service, quality, and production. The role requires strong organizational skills, technical aptitude, and the ability to navigate complex projects with multiple deliverables.

Customer Lead & Sales Support

• Receive and qualify incoming leads, identifying required focus based on the opportunity.
• Serve as the primary coordinator for all quoting activity on assigned projects from the Market Manager.
• Collect, review, and clarify customer specifications, drawings, schedules, and scope requirements.
• Advise Customer Service on quote content and details where applicable.
• Work closely with engineering, estimating, and customer service to ensure quotes are accurate, timely, and aligned with project requirements.
• Partner with purchasing to secure cost inputs, lead times, and material availability needed to complete estimates. This could include seeking and identifying new materials to meet customer specifications.
• Facilitate communication between internal teams and the customer to resolve questions, discrepancies, or technical clarifications.
• Partner with Customer Service to ensure that orders arrive as expected, are accurate, and that ship dates are properly addressed.
• Develop specific customer proposals for both materials and services.
• Act as primary coordinator for sample requests and follow up.

Project Coordination & Ongoing