Specialist II IT Support

MI Windows and Doors

Clovis, California, United States

Clovis, California, United States

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Job Description IT Systems Support Specialist II at Anlin (Part of MITER Brands) – Clovis, CA The IT Systems Support Specialist II delivers front-line technical support for hardware, software, and network systems, ensuring reliable operation and optimal performance of end-user devices, business applications, and critical production systems. You will respond to incidents, fulfil service requests, and troubleshoots issues to maintain maximum efficiency and uptime for company operations. 💰 Compensation bachelor’s degree preferred. Minimum five years of experience in a customer-facing IT support role. Certifications Industry certifications strongly preferred (, CompTIA A+, CompTIA Network+, Microsoft Certified: Modern Desktop Administrator Associate, ITIL Foundation). Technical Skills Proficient with Windows operating systems, Microsoft Entra ID, and Office 365. Familiar iOS and Android based mobile devices, including smart scanners, tablets, and phones. SOTI MDM experience a plus. Solid understanding of basic networking principles (TCP/IP, DNS, DHCP). Experience with remote support tools and ticketing systems. Experience with N-able and Service Now a plus. Experience supporting manufacturing environments a plus Other Skills and Abilities Exceptional customer service skills. Excellent written and verbal communication abilities. Strong analytical, troubleshooting, and multitasking abilities. Detail-oriented with good organizational skills. Ability to work independently and as part of a team. Work Environment Office and manufacturing floor environments. Willingness to work outside standard hours, on call, including occasional weekends. Occasional travel between company locations may be required. Physical Requirements Ability to lift up to 50 lbs. May require walking, standing, or sitting for extended periods. 🚀 Ready to Make an Impact? If you're excited to support the technology behind a high‑performance manufacturing operation; and you thrive as the go‑to IT partner; we’d love to connect. What We Offer Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company. - Three comprehensive Medical plan options Prescription Dental Vision - Company Paid Life Insurance - Voluntary Life Insurance - Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance - Company-paid Short-Term Disability - Company-paid Long-Term Disability - Paid time off (PTO) and paid Holidays - 401k retirement plan with company match - Employee Assistance Program - Teladoc - Legal Insurance - Identity Theft Protection - Pet Insurance - Team Member Discount Program - Tuition Reimbursement - Yearly Wellness Clinic MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.

Clovis, California, United States

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English

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