Scientific Technical and Laboratory Support AssociateAbbexa • Bar Hill, England, United Kingdom

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Scientific Technical and Laboratory Support Associate

Abbexa

Bar Hill, England, United Kingdom

Bar Hill, England, United Kingdom

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Scientific Technical and Laboratory Support Associate Location: 20 Cambridge Science Hub, Bar Hill, CB23 8SQ Salary: Competitive, DOE + Excellent Benefits! Contract: Full time, Permanent, Monday – Friday, 8am – 5pm Benefits: 21 days holiday + 8 bank holidays and an additional day off for your birthday, comprehensive pension scheme, and healthcare benefits! This is an exciting and challenging opportunity to join a leading biotech company with branches in Cambridge (UK), Houston (US) and Leiden (NL), providing products and services globally. We are looking for a tenacious, competent and organized individual to join our high-paced, dynamic Technical Support team in Bar Hill. You will be responsible for developing and manufacturing our products as well as providing support to customers. This role is mostly office based with some time spent in the laboratory. This will be a growing and evolving role with exciting prospects for the right candidate. You will be responsible for: • Assisting with product preparation and visual quality control of products and packaging • Design and development of new products • Maintaining and calibrating laboratory equipment • Maintaining laboratory records to support safety and quality • Supporting the laboratory and technical support teams • Providing scientific technical support and supporting customers via email and phone with any queries • Resolving complaints by proposing solutions which ensure customer’s satisfaction • Troubleshooting customer applications (such as WB, IHC, ELISA, etc) • Liaising promptly with colleagues worldwide to ensure smooth service • Supporting members of staff with product documentation • Reviewing customer feedback and suggesting relevant improvements • Developing, implementing and reviewing current preparation and quality assurance processes and improving/optimising them where appropriate • Identifying and suggesting automation and/or improvements for front and back end processes, workflow and functionality In order to be successful in this role you must have: • Life sciences degree (BSc, MRes, MSc, PhD) or equivalent experience • Attention to detail • Solution focused thinker • Fluent in English It would be great if you had: • Experience with ELISA, WB, IHC, and/or other similar immunological techniques • Ability to explain things logically and clearly • Experience in development, manufacturing, quality control/assurance, customer support or troubleshooting • Experience with working lab protocols such as lab book keeping and management Full training will be provided. You will be organized, decisive, efficient and practical. You will have an ability to manage multiple projects simultaneously, have common sense, good communication skills and a good memory. You will be passionate about delivering an excellent customer experience. This role is 100% office based and includes working in the laboratory for which full training will be provided. The office is a large open-plan, newly refurbished modern space. About Abbexa Abbexa believes in empowering individuals from an early stage. We seek to support you to draw your own personal career map in line with your ambitions and aspirations. Our informal and friendly culture is an ideal working environment to cultivate excellent professional development opportunities. Bar Hill offers a park, Tesco, coffee shop, barbers, and an optician all within walking distance of the office. The package will include 21 days holiday (plus Bank Holidays) and an additional day off for your Birthday. We also provide access to a comprehensive pension scheme and healthcare benefits. This is a full time, permanent position. The hours are Monday - Friday, 8am - 5pm (one hour lunch). If you feel you have the necessary skills and experience to be successful in this role click on “APPLY” today, forwarding an up to date copy of your CV for consideration in the first instance. No agencies please

Bar Hill, England, United Kingdom

Sprachkenntnisse

English

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