Instructional Designer, Global Training – Customer Service (m/f/d)

Find out how you can enjoy, grow and perform at BSH Home Appliances Group: As a leading manufacturer of home appliances and solutions, we encourage commitment and open-mindedness among our employees. With our global brands Bosch, Siemens, Gaggenau and Neff as well as our local brands, our focus truly is on innovation. And that doesn't just apply to our products and services, but also drives the way in which we cooperate, exchange ideas and organize our teams. Everyone is invited to make their individual contribution to our overall success. Join us now and give your career a home.

BSH Hausgeräte GmbH | Full time / Part time |
Munich

You work in an exciting and international environment and personally contribute to the company's success. You can expect challenging tasks and projects, such as

• Lead end-to-end learning solution projects for Customer Service within Global Training, ensuring delivery and quality
• Design and develop diverse learning formats, including e-learning, classroom training, blended, and microlearning
• Apply didactic principles to create learner-centered content and meaningful assessments
• Collaborate with subject matter experts and stakeholders to define objectives and success metrics

• Bachelor's degree in Education, Instructional Design, Learning & Development, or a related field
• Ideally several years of professional experience in training or instructional design, preferably in global teams
• Strong didactic background; proficiency with e-learning authoring tools (e.g. Articulate)
• Collaborative, learner-focused, organized, and able to manage stakeholders across functions
• Fluent in English and advanced German skills

• Compensation and terms according to the collective agreement of the metal and electrical industry (30 days of vacation, additional payments)
• Flexible working time models that adapt to current life situations (e.g., mobile working, part-time, job sharing, sabbatical)
• Promotion of professional and personal development at the BSH internal Global Learning Campus
• Attractive company pension plan financed by the employer