Content Manager

Lead with Words. Make an Impact in Healthcare.

Are you a healthcare communicator who believes that clear, compassionate, and compliant content can change lives? Do you thrive in a collaborative environment where strategy, storytelling, and regulatory rigor intersect? If so, we invite you to explore our Manager, Content opportunity.

As a Manager, Content, you will play a pivotal role in developing patient-facing recruitment and onboarding materials while guiding them through the Medical, Legal, and Regulatory (MLR) review process. You’ll partner cross-functionally to bring meaningful, compliant, and engaging communications to life—helping connect patients with important healthcare opportunities.

About the Role

Reporting to the Group Director, Content within our Creative Content & Production team, the Manager, Content develops high-quality patient outreach and engagement materials aligned with client requirements. This is a highly integrated role requiring strong collaboration across Patient Story, Graphics and Video teams, along with the ability to independently manage multiple priorities in a fast-paced, deadline-driven environment.

What You’ll Do

• Develop patient-facing recruitment and onboarding materials including scripts, communication suites, executive summaries, Ad Board decks, discussion guides, disease state trainings, video storyboards, emails, and flyers
• Shepherd materials through the MLR review process, including submission and tracking within document management platforms
• Ensure adherence to AMA style, pharmaceutical regulatory standards, and client-specific policies
• Collaborate across departments to deliver integrated content solutions
• Provide strategic recommendations to support rapidly evolving and time-sensitive client needs
• Manage multiple concurrent projects while meeting deadlines and maintaining high-quality standards
• Deliver exceptional internal and external customer service

What You Bring

We’re seeking a detail-oriented, adaptable communicator who combines creativity with compliance expertise.

Target Experience & Capabilities:

• 1–3 years of writing or editing experience in the healthcare communications space , ideally patient-facing
• Prior experience managing MLR workflows and at least foundational regulatory fluency
• Demonstrated ability to independently manage multiple competing deadlines
• Strong writing and editing skills with a commitment to grammatical excellence
• Working knowledge of AMA style
• Exceptional attention to detail and time management skills
• Understanding of pharmaceutical regulatory requirements
• Commitment to customer service and cross-functional collaboration
• Bachelor’s degree in English, Communications, Life Sciences, or related field (or equivalent experience)
• Proficiency in Microsoft Office tools
• Veeva Vault is a plus

Agency experience in healthcare communications, biopharmaceutical marketing, public relations, or advocacy relations is a plus.

Why Join Us?

Purpose-Driven Work

Your words will help patients better understand their options and connect with life-changing care.

Collaborative & Integrated Culture

Work alongside strategists, storytellers, creatives, and client partners who value partnership and innovation.

Remote Flexibility

Enjoy the flexibility of working from your home office during standard business hours.

Professional Growth

Expand your expertise in healthcare communications, regulatory processes, and client strategy within a supportive environment that values continuous learning.

Benefits & Perks

Medical, Dental, Vision, Health Care Spending Account, STD, LTD, Life Insurance, EAP, Pet Insurance (ONT Only), GRSP, Paid Time Off, Holidays, Sick pay, work-from-home allowance, and anniversary rewards.

Compensation noted on this post is in CAD currency. Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location.

Our Commitment to Inclusion

Reverba committed to creating a diverse, equitable, and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, genetic characteristics, marital or family status, veteran or military status, or any other status protected by applicable local laws.

We believe diverse perspectives strengthen our ability to deliver meaningful impact across healthcare and life sciences, and we encourage candidates from all backgrounds to apply.

If you’re ready to combine strategic thinking, patient-centered storytelling, and regulatory excellence in a role that truly makes a difference, we encourage you to apply.

Join us—and help shape the future of patient engagement.