NetSuite Systems Administrator

Made by Gather - the company behind America’s fastest-growing kitchenware brands . Founded in 2003 by entrepreneur Shae Hong, Made by Gather makes super-premium design and innovation accessible to the world through our kitchenware and lifestyle brands Beautiful by Drew® and bella®. We’ve spent 20+ years developing our special sauce, bringing trend-forward design to each of our brands, combined with innovative marketing strategies and collaborative strategic relationships with leading omni-channel retailers.

At our core, we’re built on design, quality, agility, and innovation , and we’re looking for driven individuals who are ready to make an impact. We don’t just create great products; we hustle to bring bold ideas to life, take ownership of our work, stand united as a team, and focus on sales and results while staying fully engaged in everything we do.

NetSuite Systems Administrator (Operations & Supply Chain Focus)

The NetSuite Systems Administrator is responsible for the hands-on administration, support, configuration, and continuous improvement of the organization’s NetSuite ERP platform, with a strong focus on Operations , Supply Chain , Inventory Management , and fulfillment workflows in a wholesale distribution environment. This role ensures NetSuite operates reliably as the day-to-day operational backbone of the business, supporting 3PL execution, EDI-driven transaction flows, and cross-functional operational processes. The position partners closely with Operations, Finance, and Product teams to maintain system stability, data integrity, and scalable transaction workflows aligned with business needs.

RESPONSIBILITIES:

• Perform daily NetSuite system administration including role/permission maintenance, user support, workflows, dashboards, saved searches, and SuiteAnalytics.
• Serve as the primary point of contact for NetSuite operational support issues and system troubleshooting.
• Configure and maintain modules including Inventory, Procurement, Order Management, and fulfillment workflows within a wholesale distribution environment.
• Support and optimize transaction flows across Sales Orders, Item Fulfillments, inventory transfers, and adjustments in coordination with 3PL-driven operations.
• Build and maintain workflows, SuiteFlow automations, custom records, and forms to improve operational efficiency while ensuring system stability.
• Collaborate with Operations leaders to support and enhance Procure-to-Pay, Order-to-Cash, inventory control, warehouse coordination, freight, and fulfillment processes.
• Support and troubleshoot integrations including 3PL providers, EDI platforms (e.g., 850, 940, 945, 856 flows), PLM systems, and eCommerce channels.
• Maintain and improve Item Master data governance including SKU setup, attributes, naming conventions, costing alignment, and lifecycle maintenance.
• Execute ongoing data cleanup and integrity initiatives to improve reporting accuracy and operational execution.
• Provide secondary support for Finance-related NetSuite processes including GL impact awareness, inventory valuation dependencies, AP/AR visibility, and transaction posting logic.
• Partner with Finance to ensure operational changes maintain financial accuracy and do not disrupt month-end close.
• Develop SOPs, documentation, and training materials for NetSuite operational workflows.
• Manage system release testing, data validation, role-based security controls, and compliance requirements.

QUALIFICATIONS:

• 4–8 years of hands-on NetSuite administration experience, preferably in a wholesale, retail, or distribution environment.
• Strong understanding of Order-to-Cash, Procure-to-Pay, inventory management, and 3PL distribution models.
• Experience supporting and maintaining Item Master data in a multi-SKU wholesale environment.
• Working knowledge of EDI transaction workflows (850, 940, 945, 856 preferred).
• Foundational understanding of NetSuite Financials including GL impact, inventory valuation, transaction posting logic, approvals, and period close dependencies.
• Proficiency in saved searches, SuiteAnalytics Workbooks, dashboards, and operational reporting.
• Experience configuring items, POs, SOs, transfers, inventory adjustments, and fulfillment transactions.
• Strong troubleshooting and problem-solving skills with ability to support business users effectively.
• Excellent communication skills and ability to work across technical and non-technical teams.
• Preferred: experience with SuiteScript, RESTlets, middleware integrations (e.g., Celigo), and EDI platform integrations.
• Preferred NetSuite certifications: SuiteFoundation, Administrator, ERP Consultant.