Service BDC RepresentativeCompetition Auto Group • Saint James, Arkansas, United States

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Service BDC Representative

Competition Auto Group

Saint James, Arkansas, United States

Saint James, Arkansas, United States

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Description: Service BDC Representative At Competition Automotive Group , we believe our associates are our greatest asset. If you are looking for a career with an extraordinary company, we are the perfect choice. In this role, you will handle inbound service calls and make outbound calls to our customers regarding the repair and servicing of their vehicles, scheduling service appointments, and notifying them of vehicle recalls and overdue service. Responsibilities: Make outbound and receive inbound customer calls and establish follow-ups with service appointments. Respond quickly to the internet, phone, and live chat inquiries using email, phone and live chat scripts and templates. Utilize dealership-specific service-related software. Make schedule vehicle service appointments for customers and answer questions regarding vehicle service-related issues. Be friendly, professional, courteous, and efficient when working with all customers and employees. What we Offer: Medical and Dental 401(k) Plan Growth Opportunities PTO and Paid Holidays Career Development Requirements: Previous roles based on strong customer service experience Automotive BDC experience preferred Must have strong computer skills Compensation details: 19-20 Hourly Wage PId2a24a6baac5-26276-39882257

Saint James, Arkansas, United States

Sprachkenntnisse

English

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