Über
The Sales Assistant plays a critical role in supporting a defined group of lumber traders within Hampton Lumber Sales (HLS). This position is responsible for ensuring accurate and timely processing of transactions, maintaining strong communication across internal teams and customers, and proactively identifying and resolving issues that impact order flow and inventory management. Success in this role requires strong problem-solving ability, attention to detail, assertiveness in communication, and the initiative to anticipate needs before issues arise. This individual must be adaptable in a fast-paced trading environment and capable of balancing multiple priorities while maintaining accuracy and accountability. Benefits Highlights
Substantial company-paid assistance for Medical and Dental insurance premiums; mental health coverage; cost effective co-pays and deductibles 401(k) with 5% annual company contribution and generous company matching contributions vested over three years Paid time off, including eight paid holidays Opportunity to earn bonuses Employee wellness program that includes free counseling sessions, financial and legal guidance, and more Opportunities for paid training to support career advancement and personal development Responsibilities
Sales & Transaction Support: Enter and process sales orders, purchase orders, and transfer orders accurately and efficiently Review daily order files and proactively identify discrepancies or potential issues Monitor inventory levels and coordinate necessary adjustments, including work orders for inventory modifications Ensure accurate documentation and timely completion of shipping-related processes Cross-Functional Coordination: Serve as liaison between traders, vendors, mills, reloads, Rail and Trucking teams, and customers to ensure on-time and accurate delivery Communicate clearly and assertively to resolve order issues, shipping discrepancies, and inventory concerns Coordinate across departments to prevent miscommunication and missed handoffs Problem Solving & Process Ownership: Identify potential transactional or inventory issues before they escalate Analyze order, shipping, and inventory data to determine root causes of discrepancies Take the initiative to recommend solutions and follow through until resolution Continuously looking for ways to improve workflow accuracy and efficiency Qualifications
Ability to prioritize and adapt in a fast-paced, ever-changing environment Strong analytical and organizational skills Proficiency in Microsoft Office (Word, Outlook, Excel) and the ability to quickly learn internal systems such as LumberTrack Prior experience in sales support, operations, logistics, or administrative coordination is preferred but not required Four-year college degree or relevant industry experience preferred Preferred Skills: Strong Problem Solving:
Ability to analyze information, anticipate challenges, and implement practical solutions in a dynamic trading environment. Detail Orientation & Accuracy:
Maintains a high level of precision when managing orders, inventory, documentation, and system transactions. Assertive Communication:
Communicates clearly, confidently, and respectfully to ensure issues are addressed promptly and expectations are aligned. Initiative & Ownership:
Takes proactive steps to identify gaps, follow through on tasks, and support traders and team members without waiting to be directed. More About Us
Hampton Lumber is a fourth-generation, family-owned company headquartered in Portland, Oregon that has grown to become one of the nation's largest privately held forest products companies. With over 80 years in the sawmill business, Hampton operates sawmills in Oregon, Washington, and British Columbia and markets wood products all over the world. We also manage a wholesale and lumber export division and numerous reload and re-manufacturing facilities throughout the U.S. All of Hampton's forestlands are certified by the Sustainable Forestry Initiative (SFI), an independent, non-profit organization that promotes sustainable forest management. SFI certified forests play an important role in water conservation, wildlife habitat, and climate solutions. Community is important to us, and we encourage and support our employees' desire to be active in the community through volunteering and special projects. We passionately support youth education, career and technical education, the arts, diversity and inclusion, affordable housing, and anti-poverty programs. We are also proud sponsors of the Portland Timbers and the Portland Thorns soccer clubs. Go Timbers! Go Thorns! EEO Statement
Hampton Lumber is an equal opportunity employer: All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other status protected by law. Disability accommodation available:
If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please contact the Human Resources Office for the location that you are applying. Women and minorities are encouraged to apply. For more information about our commitment to equal employment opportunity, please see these government posters: EEO is the Law and its accompanying temporary supplement.
Sprachkenntnisse
- English
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