Show Technician - Technical Services

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

At Warner Bros. Discovery, we’re not just about wizards, dragons, and superheroes. We’re a community of storytellers , creators , and dreamers who bring iconic content and beloved brands to life. Our mission is to inform, engage, and transport audiences to new worlds through our vast portfolio.

Join us and discover career-defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best self. Here, you are supported, celebrated, and empowered to thrive.

Our studios are among the world’s leading motion picture and television production facilities. The backbone of our success is our Studio Operations group, which includes soundstage rentals, events, design, culinary, construction, landscaping, and more. Whether hosting unforgettable studio tours or creating optimal workspaces, our teams lay the foundation for memorable experiences.

We’re thrilled to announce an exciting opportunity within our dynamic Technical Services team at the Warner Bros. Studio Tour - The Making Of Harry Potter. This role focuses on show systems, lighting, and sound, and includes frontline Duty Technician responsibilities to meet the day-to-day technical needs of the attraction.

This is a twelve-month fixed-term contract position where you will provide exceptional customer service to our visitors and internal customers.

• Setup, operate, maintain, troubleshoot, and control all aspects of industry-leading show technology, including lighting, sound, video, and integrated systems to ensure a consistent visitor experience.
• Deliver all technical and exhibition-related maintenance requirements within agreed schedules and standards.
• Assist with the delivery of live events as needed.
• Ensure public and staff safety at all times.
• Monitor and protect assets and equipment to maintain quality and reliability.
• Comply with internal health and safety regulations and working practices.
• Maintain effective communication across departments, including Visitor Experience, Studio Facilities, and Corporate Archive.
• Collaborate as part of a technical project team for themed feature development, installation, and maintenance projects.
• Contribute to the day-to-day operations of the WBSTL and be part of the Visitor Services team, covering weekends, evenings, and school holidays on a shift pattern.

• Proven track record in a similar maintenance position, preferably in the entertainment or visitor attraction industry.
• Knowledge of live event production and relevant audio-visual skills.
• Experience with installed audio-visual show systems, including fault finding and troubleshooting.
• Basic carpentry and maintenance skills, with a good understanding of workshop environments.
• Experience in an operational and customer-facing environment with significant public interaction.
• Proven IT skills, including a sound knowledge of Microsoft Office and related packages.
• Basic knowledge of IT switch networks and IP-based control systems.

This is a full-time position, averaging 40 hours per week. The role operates on a flexible rota, including a mix of early, mid, and late shifts, with times ranging from 6:30 AM to 10:45 PM.

The successful candidate will be required to work every other weekend as part of the regular schedule.

This role is advertised as Onsite, meaning all working hours and days will be carried out at the workplace. WBD reserves the right to change this working agreement as necessary for business needs, with reasonable notice.

At WBD, our guiding principles are the core values that shape our operations. We encourage you to explore these values and how they manifest in our daily work. We look forward to discussing them during your interview!

Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives, backgrounds, and experiences. As an equal opportunity employer, we consider qualified candidates based on merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion, marital status, pregnancy, parenthood, disability, or any other protected category.

If you’re a qualified candidate with a disability and require adjustments during the application or recruitment process, please visit our accessibility page for instructions on submitting your request.