Über
To support the day-to-day activities of the Sales Department and provide immediate support to their designated Directors and/or Sales Managers
Responsibilities to include some and/or all the following:
Supporting Transient Sales Team
Manage Travel Industry inbox
Prepare rate loading data sheets
Process third party billing and invoices
Populate, create and prepare Hotelligence documents and additional specialized reports as necessary
Perform rate shops to comp set hotels for accounts as designated
Confirm rate loading upon completion (check seasonal rates & black-out dates in Opera)
Ensure all reservations changes, room and rate inquiries are properly handled and followed up on
o Supporting Group and/or Catering Sales Team
Checking and blocking of space in delphi
Assist in evaluation of business including profitability calculations
Preparation and follow up on Group and/or Catering Contracts
Follow up on Group and/or Catering Deposits + Payment
Preparation of Resumes and/or BEO's
Assist with group turnovers, rooming lists and proformas
o Other Office Responsibilities
Proactively manage showroom and gift bag preparation for site inspections
Proactively manage shipping of collateral and gifts for sales trips
Organize f&b orders and appropriate payment for outside sales calls
Effectively manage daily calendar appointments to assist Sales Directors and/or Managers in site inspections, entertainment and other sales functions
Process commission requests for group and/or individual bookings
Draft and execute sales collateral and client / prospect presentations via Microsoft Word, Excel, and PowerPoint
Organize, print and deliver VIP welcome notes
Assist in organizing amentieis
Thorough working knowledge of Opera: to include search for specific future or past reservations, preparation of daily arrivals report, add profile information as needed, knowledge of special codes and amenities, access, analyze and print folios for past guests, check rate offerings for specific rate codes, and other Opera functions as they become necessary
Thorough working knowledge of Salesforce to include creating/updating accounts or contacts within an account, create new group bookings, revise existing group bookings, merge group contracts and adjust clauses as necessary, create GRC reports as requested
Answer phones and take correct messages in a businesslike manner
Qualify new account/booking requests
Answer telephones for other individuals within department during their absence from the office
Liaise with other hotel departments in a professional manner
work closely with operations teams to ensure client's needs are met
Other administrative tasks as requested
Pay Rate: $32.99 Per Hour
Sprachkenntnisse
- English
Hinweis für Nutzer
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