Customer Service AdministratorECS Resource Group Ltd • Dartford, England, United Kingdom

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Customer Service Administrator

ECS Resource Group Ltd

Dartford, England, United Kingdom

Dartford, England, United Kingdom

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Customer Service Administrator 2 Month Contract (Likely to be extended) Location: Dartford (Office-Based) Rate: £130 per day (Inside IR35) We are working with a leading IT services company that is seeking a Customer Service Administrator to support a large-scale Device Refresh Project. You'll be joining a young office team and providing essential administrative support to keep the project running smoothly. Key Responsibilities: * Making outbound calls to users to arrange device deliveries and collections * Updating and maintaining spreadsheets and project trackers * Monitoring and recording Proof of Deliveries (PODs) * Managing tickets within the customer system (ServiceNow) * Providing general administrative support as required Skills & Experience Needed: * Strong customer service background with confidence communicating across multiple channels * Good organisation and attention to detail * Basic Excel / spreadsheet skills * BPSS clearance within the last 6 months - or willingness to be checked prior to starting If you're available and would like to learn more, please contact: (url removed) or (phone number removed) ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy

Dartford, England, United Kingdom

Sprachkenntnisse

English

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