Care Management Associate (Non-Exempt)

Qualifications/Education:
- High School Diploma, minimum required
Licensure:
- None
Experience:
- Preferred: 1 year Healthcare experience, may include Healthcare student experience. Recent hospital experience, Preferred.
Certification/Registration:
- BLS (CPR) at hire date, Minimum required, or within 90 days of hire
Other Skills and Knowledge:
- Excellent interpersonal and organization skills, Minimum required
- Ability to work with and preserve confidential information, Minimum required
- Ability to deal effectively with diverse groups of people, Minimum required
- Ability to work independently and in a self directed manner, Minimum required
- Strong verbal and written communication, and facilitation skills, Minimum required
- Strong time management skills, prioritization skills, and critical thinking skills, Minimum required
- Knowledge of Epic, preferred
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Working Conditions, Mental and Physical Requirements:
- High Stress, fast moving environment requiring flexibility and adaptability in multiple environments.
- Ability to balance multiple tasks at once and prioritize effectively and efficiently.
- Ability to concentrate in areas of high activity.
- Work settings include but are not limited to: cubicles, nursing units, or other healthcare settings.
- Equipment used: routine office equipment, laptop or desktop computer, copy machines, fax machines, telephones and cell phones.
- Frequent movement, walking and relocation. -

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.