Credit Controller

Location: Telford / Hybrid (3 days on-site per week)

Contract: Full-Time, 12-Month Fixed Term Contract

Hours: Monday to Friday (40 hours)

With over 31,000 employees across Europe, Müller is a family-owned business renowned for its commitment to quality, innovation, and growth. In the UK, we produce a diverse range of leading branded and private-label dairy products, from yogurts and desserts to butter and flavored milk. If you're ready to unleash your potential and build an exciting career with Britain's most chosen dairy brand, we invite you to apply for our 12-month fixed term Credit Controller position.

• Engage in proactive and reactive debt collection primarily via telephone and email to enhance cash flow and reduce DSO.
• Reconcile customer payments and maintain the sales ledger accurately.
• Ensure customer payments align with agreed payment terms.
• Identify and resolve potential and current issues, including invoicing, pricing, and delivery queries.
• Communicate effectively with commercial business partners to resolve queries.
• Monitor customer trading to ensure accounts remain within approved credit limits.
• Keep the management team informed of all key issues.
• Maintain processes accurately in accordance with company policy.
• Assist with month-end processes and reporting requirements as needed.
• Deliver exceptional service to both external and internal customers.
• Support the business and management team with project work when required.

• Essential: Experience with financial systems, particularly SAP ERP.
• Background in FMCG or banking.
• Confident negotiation skills.
• Understanding of finance processes.
• Proficiency in Microsoft Office, with intermediate to advanced Excel skills.
• Knowledge of business compliance policies.
• Strong analytical and organizational skills.

• Proactive in seeking improvements in cost, service, and quality.
• Self-motivated with a determination and can-do attitude.
• Able to build effective working relationships, both internally and externally.
• Brings energy during both positive and challenging times.
• Confident in holding others accountable for commitments.
• Quick to surface issues and work towards resolutions.
• Adaptable to changes in systems and processes.

This role offers a hybrid working model, allowing you to balance your time between home and our Telford office. Enjoy a supportive environment where your contributions are valued.

• Competitive salary and generous annual bonus.
• Life Assurance and Health Care Cash Plan.
• 25 days of holiday plus bank holidays (increasing with service).
• Enhanced Maternity & Paternity Leave.
• Enhanced Bereavement Leave.
• Pension Employer Contribution Scheme (matched up to 8%).
• Exclusive access to Müller Rewards, offering a variety of discounts and development opportunities.

If you possess the skills and experience outlined above, we encourage you to apply and take the next step in your career with Müller!