Waterpark Operations Manager (Full-Time)Six Flags White Water Careers • Marietta, Georgia, United States

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Waterpark Operations Manager (Full-Time)

Six Flags White Water Careers

Marietta, Georgia, United States

Marietta, Georgia, United States

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Overview: Six Flags White Water is seeking a dynamic and driven leader to lead our Operations team! This position is directly responsible for overseeing our Aquatics, Park Services, and Front Gate Operations. Responsibilities: What's In It For You? * Full-Time position with competitive pay, bonus, and benefits plan * Quarterly 401K match on up to 5% of your contributions * Free passes for your family and friends * Free admission to regional attractions and other regional theme parks Essential Duties and Responsibilities * Oversee all operational functions related to the safe and effective operation of Aquatics, Front Gate, and Park Services. * Monitor and affect Guest Satisfaction by championing guest service programs and initiatives. * Support and enforce corporate Operations and Safety policies and initiatives. * Train and motivate teams to provide World Class Friendly, Clean, Fast, and Safe Service. * Routinely inspect all areas for hazards and other safety-related risks. * Communicate with Park management and Team Members on any hazards that exist or may come to exist. * Proactively manage safety and ensure all attractions are operating safely. * Ensure proper staffing levels are maintained through recruiting, interviewing, and retention programs. * Development and maintenance of expense budgets and annual business plans for areas of responsibility. * Monitor and ensure compliance with all aspects of the Aquatics training and safety programs including in-service training and ensure 100% compliance with all Ellis & Associates and Six Flags Standard Operating Procedures including regularly conducting in-service trainings. * Recruit and hire seasonal employees to ensure proper staffing levels. * Develop and administer departmental policies and procedures. * Request and review bids for outside service contracts outlined within expense budgets. * Interface with the Maintenance division to maximize safety and maximize the Guest ride experience. * Responsible for maintaining a Total Safety culture for both Guests and Team Members. * Maintain cleanliness throughout the Park with special attention to back areas and storage facilities. * Track and proactively forecast staffing needs to ensure adequate staffing levels for Operations departments. * Provide direct leadership for the seasonal leadership teams and perform periodic evaluations of their performance. * Serve as a Park Guest Service Ambassador and work to resolve all guest concerns brought to your attention. * Routinely review Guest Satisfaction Survey reports and follow up on positive and negative feedback. * Monitor Team Member Voice Survey results and work with Human Resources to build on strengths and address areas of needed improvement. * Serve as Park and Departmental Duty Manager. * Perform all other duties as assigned. Salary Range: starting at $59,000 (Based on experience and certifications) Reports To: Waterpark Director Qualifications: Minimum Requirements * 3+ years of progressive leadership experience in Operations, theme parks, or similar operations. * College degree in Business, Management, and/or equivalent management experience. * Demonstrated ability to lead teams of varying technical, educational, and generational backgrounds. * Strong leadership and communication skills, both written and verbal. * Experience preparing and managing budgets. * Must possess strong organizational skills and be able to multitask under high-pressure emergencies. * Excellent communication skills, both written and verbal. * Must have a valid driver's license. * Computer literacy with proficiency in Microsoft Office applications. * Will be required to work various shifts as project and park needs dictate, including nights, weekends, and holidays. * Must have the ability to stand, walk, crouch, bend, stoop, kneel, and lift up to forty pounds occasionally. * Strong experience in training and presentation skills to develop large teams. * Must be capable of bending, squatting, kneeling, and climbing heights in excess of 200 feet.

Marietta, Georgia, United States

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English

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