Business Development Representative

The Business Development Representative (BDR) is responsible for building relationships with medical offices and educating facility staff on Complete Care’s services. This role focuses on business-to-business sales outreach, in-person visits, and consistent follow-up to drive referral partnerships and increase brand awareness within assigned territories.

*This is a highly visible, relationship-driven sales role that requires strong communication skills, persistence, and professionalism.

Relationship Development

• Conduct in person visits to medical offices to introduce Complete Care’s services.

• Schedule and conduct educational in-service visits with physicians, practice managers, and clinical staff.

• Educate office personnel on Complete Care’s programs, referral process, and patient benefits.

• Develop and maintain strong relationships with key decision-makers.

Territory Management

• Maintain an organized meeting schedule and territory plan.

• Track outreach activity, follow-ups, and referral trends.

• Identify new prospect offices and expansion opportunities.

• Monitor competitor presence within assigned territory.

Education & Engagement

• Deliver clear, professional presentations tailored to office needs.

• Provide marketing materials and training resources to facility staff.

• Address questions regarding services, processes, and patient coordination.

• Reinforce value proposition consistently and professionally.

Reporting & Collaboration

• Document all activities and outcomes in CRM.

• Provide feedback on market trends and office needs.

• Collaborate with internal operations and leadership to support partner offices.

• Attend team meetings and strategy sessions as required.

• 1–3 years of experience in business development, sales, healthcare outreach, or related field preferred.

• Strong verbal communication and presentation skills.

• Comfortable with fast paced