HVAC Technical Solutions Engineer

Are you ready to take your career to the next level? We’re looking for a passionate Technical Solutions Engineer to join our dynamic team in our Wimbledon office with a hybrid work option. This full-time, permanent role is pivotal in driving the success of our UK&I Data Centre business unit.

As a Technical Solutions Engineer, you will be the backbone of our post-order process, providing essential technical support to our Data Centre Sales and Project Management teams. You’ll be the primary point of contact for our customers post-sale, ensuring smooth order processing and effective communication throughout the delivery lifecycle.

• Connecting customers directly to Carrier’s UK&I Data Centre team.
• Supporting both standard and complex orders, ensuring seamless project delivery.
• Engaging directly with clients, consultants, and designers to create detailed and accurate selections.
• Managing the end-to-end post-order process from order receipt to delivery.
• Reviewing and approving Technical Submittals in collaboration with the Project Management team.
• Providing clear and proactive communication as the main point of contact for customers post-sale.
• Supporting the Project Delivery Team to ensure flawless execution from order intake to final delivery.

• Proven experience in a technical sales or project delivery role, particularly in HVAC or building services.
• Experience supporting multi-disciplinary teams, including customer care, sales, and project delivery.
• Strong understanding of tender enquiries, product selections, and the post-order handover process.
• Exceptional stakeholder management skills, with the ability to influence across functions.
• Excellent communication skills, capable of handling escalations and complex customer situations.
• Strong organizational and decision-making skills, adept at managing multiple priorities in a fast-paced environment.

• Competitive base salary.
• 15% bonus (paid quarterly).
• 25 Days Holiday + bank holidays.
• Holiday purchase scheme.
• Company pension scheme.
• Career progression opportunities – we’re committed to nurturing talent from within!

Carrier is the world leader in high-technology heating, air-conditioning, and refrigeration solutions. With over 100 years of proven innovation, we are dedicated to solving global challenges and driving new industries. Our mission is to be the first choice for heating, air-conditioning, and refrigeration solutions worldwide, making the world a better place to live, work, and play.

Join us and be part of a company consistently ranked among the world’s most respected, where social responsibility and environmental stewardship are at the core of our values.

Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other federally protected class.