Sales Development Representative

Location: Telford, On-Site

Contract: Permanent, Full-Time

Viessmann is a global leader in sustainable climate and energy solutions, dedicated to creating living spaces for future generations. Now proudly part of the Carrier group, we combine innovative technology with a strong commitment to environmental responsibility, driving sustainability and comfort.

With a comprehensive portfolio that includes heating, cooling, ventilation, and energy systems, we serve residential, commercial, and industrial markets worldwide. Join us in shaping the future of energy efficiency through smart, integrated solutions!

As a Sales Development Representative, you will play a pivotal role in driving business growth by proactively engaging with new and existing B2B customers. You’ll work closely with internal teams to ensure a seamless customer experience, supporting lead generation, opportunity development, and ongoing account activity.

Your core focus will be to build and maintain strong relationships with customers, including installers, contractors, distributors, and wholesalers. You will act as a trusted point of contact, identifying opportunities to support sales growth and foster long-term partnerships.

• External Sales Team: Collaborate daily for lead handover, regional knowledge sharing, and support.

• Marketing Team: Work together on lead generation and marketing campaigns, leveraging opportunities from customer events.

• Technical Support/After-Sales: Assist with complex product queries, troubleshooting, and issue resolution.

• Logistics/Operations: Manage order tracking, deliveries, and stock availability.

• Finance/Accounts: Handle invoicing and credit control queries.

To thrive in this role, you should:

• Exhibit excellent verbal and written communication skills.

• Have previous experience in business development and cold calling (B2B).

• Be resilient, adaptable, and detail-oriented.

• Quickly learn and understand technical product information related to heating and cooling systems.

• Possess a good command of computer skills, particularly MS Office.

• Collaborate effectively to support the external sales team’s objectives.

• Work independently, take initiative, and manage your workload efficiently.

• Speak fluent English.

• Competitive base salary + sales bonus
• Pension scheme
• 25 days of holiday + bank holidays
• Private medical & dental care
• Life insurance
• Comprehensive onboarding training
• A small but supportive team environment

At Viessmann, our greatest assets are the expertise, creativity, and passion of our employees. We strive to create a workplace that attracts, develops, and retains top talent, promotes employee engagement, fosters teamwork, and drives innovation for our customers.

We are committed to creating an inclusive environment where everyone feels they belong. Diversity and inclusion are at the heart of our growth and innovation. We offer enriching career opportunities, actively listen to employee feedback, and continuously challenge ourselves to improve. This is The Carrier Way.

Join us and make a difference!

Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other federally protected class.

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