Senior Member Advisor

Soarion Credit Union

San Antonio, Colorado, United States

San Antonio, Colorado, United States

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Über

JOIN Soarion Credit Union in 2026!! We take care of our people: Joining Soarion Credit Union is the career move to make in 2026! Soarion Credit Union offers FREE Health and Dental Coverage for you as an employee, as well as a GENEROUS Paid Time Off (PTO) bank for rest and relaxation away from work! We also offer all paid days off for Federal holidays! Job Summary: The Senior Member Advisor serves as the lead service and operational expert on the financial center floor. This role is accountable for delivering exceptional member experiences, performing a full range of financial services, modeling service excellence, and supporting the growth of the financial center through strong relationship-building and proactive engagement. Senior Member Advisors lead by example in every interaction, demonstrating the credit union’s values, maintaining high operational standards, and providing peer coaching to ensure the entire team consistently meets all service, growth, and operational efficiency expectations. Supervisory Responsibilities: Does not have supervisory responsibilities. Work Location: This is an onsite position. Occasional remote work may be available for select positions and is subject to prior approval by management. Essential Functions associate’s degree in business administration, Finance, or a related field preferred. 1–3 years of relevant experience in a financial institution or retail banking; credit union experience highly preferred with a strong understanding of member-first service. Proficient in 10-key data entry by touch, ensuring speed and accuracy in transactions. Demonstrated ability to operate standard office equipment and computer systems efficiently and accurately. Excellent interpersonal, organizational, and telephone etiquette skills, with a professional and member-focused approach. Effective communication skills, both written and verbal, with the ability to explain complex information clearly and confidently. Solid working knowledge of PCs, including proficiency with word processing, spreadsheets, and Internet/intranet applications. Proven ability to exercise sound judgment, problem-solving and critical thinking skills, and maintain confidentiality in all interactions. Physical Requirements: Primarily sedentary role, requiring the ability to remain seated and perform desk-based work for approximately seven (7) hours per day. Ability to bend, stoop, walk, and navigate stairs for up to one (1) hour per day as needed to support member service and operational tasks. Ability to lift, move, or transfer equipment, supplies, or materials weighing up to 15 pounds. Special Requirements Must be bondable. Availability to work outside normal business hours or Saturdays, as needed. May be required to travel locally and work at other branches as needed. We are Committed to Equal Opportunity. Soarion Credit Union believes in equal opportunity for all and is committed to ensuring all individuals have an opportunity to apply for the positions that they are interested in and qualify for without regard to race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. Our Know Your Rights: Workplace Discrimination is Illegal Poster reaffirms this commitment. Soarion Credit Union is also committed to providing reasonable accommodations to qualified individuals with a disability so that an individual can perform job-related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact our Human Resources team at humanresources@soarion.org. PIab897b2e99ac-26276-39783476

San Antonio, Colorado, United States

Sprachkenntnisse

English

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