Business Analyst / Process AnalystElegant Enterprise-Wide Solutions • United States

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Business Analyst / Process Analyst

Elegant Enterprise-Wide Solutions

United States

United States

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Über

About this Position: Job Title: Business Analyst/Process Analyst Qualifications: Bachelor’s degree in Business, Information Systems, Public Administration, or related field. Minimum 5+ years of experience in business process review, documentation, and operational analysis. Experience conducting IT-related process assessments and workflow optimization. Experience working in public sector or municipal environments preferred. Strong knowledge of business process mapping methodologies and documentation standards. Experience facilitating stakeholder interviews and workshops. Familiarity with governance frameworks and operational best practices. Strong analytical, documentation, and communication skills. Responsibilities: Conduct comprehensive business process reviews across IT and operational functions. Document current-state workflows, systems interactions, and governance structures. Identify process inefficiencies, risks, and improvement opportunities. Develop future-state process models aligned with City objectives. Support operational assessments and performance improvement initiatives. Collaborate with IT and business stakeholders to define requirements. Assist in development of policies, procedures, and governance documentation. Support project managers with requirements traceability and scope alignment. Contribute to change management efforts by clearly documenting process impacts. "No phone calls please."

United States

Sprachkenntnisse

English

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