Sales Ledger & Billing Officer

Role: Sales Ledger & Billing Officer
Location: Head Office - Bromsgrove
Contract: Full-Time, Permanent - 35 hours per week
Salary: Total reward between £25K and £27K per annum, depending on experience
Benefits:

• 30 days' Annual Leave (increasing to 35 days with length of service) + Bank Holidays
• Company Pension Scheme
• Life Assurance
• Employee Discount Scheme
• Free On-Site Parking

At Polaris, we are proud to be one of the UK's leading communities of children's service providers. For over 30 years, our independent fostering and adoption agencies have been dedicated to improving the lives of young people.

Our nurturing community encompasses Leaving Care services, Residential, Education, and bespoke children's services contracts. We work collectively to ensure the best outcomes for every child in our care, driven by our ambition for their futures.

We are on the lookout for an experienced Sales Ledger and Billing Officer to join our dynamic finance team at our Head Office in Bromsgrove. In this pivotal role, you will help us achieve our cash collection targets and minimize debts of concern.

Your expertise will be essential in managing the sales ledger and billing functions across your allocated area, while also providing valuable support to the Credit Control Manager.

• Raise sales invoices in line with customer invoicing terms and pre-agreed billing setups.
• Issue free-text invoices for one-off rechargeable costs.
• Chase local authority accounts for timely payments and resolve queries professionally.
• Accurately allocate incoming payments across the ledger.
• Manage queries with regions and customers, collaborating closely with Polaris regions/homes.
• Reduce current debtor days on the ledger to agreed targets per customer and region.
• Maintain effective organization and concise communication records.
• Ensure accurate invoicing for all services delivered across allocated regions/homes.

The ideal candidate will possess the following skills and experience:

• Excellent interpersonal and communication skills, with the ability to network at all levels.
• Proficiency in Microsoft Office.
• Ability to consistently meet tight deadlines.
• Experience in a similar sales ledger/credit control role, ideally including chasing local authority payments.
• Familiarity with using an integrated finance system.

We are an equal opportunities employer. The successful applicant will be subject to a DBS check. Please note that we reserve the right to withdraw this advert without notification.

Polaris is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all staff to share this commitment.