Technical Services Technician

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

At Warner Bros. Discovery, we’re not just about wizards, dragons, and superheroes. We’re a vibrant community of storytellers , creators , and dreamers who bring iconic content and beloved brands to life. Our diverse team spans the globe, offering career-defining opportunities, thoughtfully curated benefits, and the tools to help you grow into your best self. Here, you are supported, celebrated, and empowered to thrive.

Our studios are among the world’s leading motion picture and television production facilities, engaging audiences and transporting them to new worlds. The magic happens in our Studio Operations group, which encompasses soundstage rentals, events, design, culinary arts, construction, landscaping, and more. Whether hosting unforgettable studio tours or creating optimal workspaces, our teams lay the foundation for memorable experiences.

We’re thrilled to announce an exciting opportunity within our dynamic Technical Services team at the Warner Bros. Studio Tour - The Making Of Harry Potter. This role is pivotal in ensuring the seamless operation of show systems, lighting, and sound.

As a Duty Technician, you’ll be at the forefront of our technical operations, responding to the day-to-day needs of the attraction while delivering top-notch customer service to our visitors and internal teams. This is a twelve-month fixed-term contract position.

• Setup, operate, maintain, troubleshoot, and control industry-leading show technology, including lighting, sound, video, and integrated systems to ensure a consistent visitor experience.
• Deliver all technical and exhibition-related maintenance requirements within agreed schedules and standards.
• Assist with the delivery of live events as needed.
• Ensure public and staff safety at all times.
• Monitor and protect assets and equipment within tour areas to maintain quality and reliability.
• Comply with internal health and safety regulations and working practices.
• Maintain effective communication across departments, including Visitor Experience, Studio Facilities, and Corporate Archive.
• Collaborate as part of a technical project team for themed feature development, installation, and maintenance projects.
• Contribute to the day-to-day operations of the WBSTL and be part of the Visitor Services team, covering weekends, evenings, and school holidays on a shift pattern.

• Proven experience in a similar maintenance role, preferably in the entertainment or visitor attraction industry.
• Knowledge of live event production and relevant audio-visual skills.
• Experience with installed audio-visual show systems, including fault finding and troubleshooting.
• Basic carpentry and maintenance skills, along with a good understanding of workshop environments.
• Experience in an operational and customer-facing environment with significant public interaction.
• Strong IT skills, including proficiency in Microsoft Office and associated packages.
• Basic knowledge of IT switch networks and IP-based control systems.

This is a full-time position, averaging 40 hours per week, with a flexible rota that includes early, mid, and late shifts. Shift times range from 6:30 AM to 10:45 PM. The successful candidate will work every other weekend as part of their regular schedule.

On June 9, 2025, Warner Bros. Discovery announced plans to separate into two publicly traded companies, with an expected completion in mid-2026. This transition offers an exciting opportunity to lay the foundation at one of the world’s premier entertainment brands.

This role is advertised as onsite, meaning all working hours will be carried out at the workplace. WBD reserves the right to change this working agreement as necessary for business needs.

At WBD, our guiding principles are the core values that shape how we operate. We encourage you to explore these values and how they manifest in our daily work. We look forward to discussing them with you during your interview.

Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives and experiences. As an equal opportunity employer, we consider qualified candidates based on merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion, marital status, pregnancy, parenthood, disability, or any other protected category.

If you’re a qualified candidate with a disability and require adjustments during the application process, please visit our accessibility page for guidance on submitting your request.